Affiliate Network Operations Manager
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Reach the decision-maker — $5About the role
#### **The Company**
Everflow is a SaaS Partner Marketing platform for managing and scaling revenue from affiliates, partnerships, and marketing channels.
Founded in 2016 by industry veterans, we have a team distributed across the NAM and EMEA regions.
We’re a bootstrapped and profitable company (over $30M ARR) that has grown through supporting happy customers that refer business to us and create word\-of\-mouth excitement. We’re the go\-to platform for brands, agencies, and networks, with 1,100\+ customers including top brands, agencies and networks*.*
#### **About the role**
The Network Operations Manager is the technical backbone of the Everflow Marketplace. This position focuses on the demand side—working directly with marketplace advertisers \& publishers to ensure their integrations are seamless and the data flow between systems is optimized for peak performance. Network Operations Manager reports directly to the Head of Marketplace \- Merchants, while working closely with the Customer Success support and technical solutions teams.
#### **What you'll do**
* **Traffic \& Data Monitoring:** Actively monitor marketplace traffic to identify and troubleshoot anomalies, technical spikes, or tracking discrepancies. * **Performance Troubleshooting:** Act as the primary technical resource for publishers and internal teams to diagnose, escalate, and resolve issues involving APIs, JS SDKs, and proprietary tracking. * **Internal Collaboration:** Work closely with Engineering, QA, and Product teams to escalate critical bugs and provide field\-based feedback to improve platform stability. * **Knowledge Management:** Maintain updated internal FAQs and technical documentation specifically tailored to marketplace and publisher integration best practices.
#### **Qualifications**
* **Professional Experience:** 3–5 years in an Affiliate Manager, Account Manager, Technical Solutions, or Network Operations role within the SaaS or Performance Marketing space. * **Education:** High School Diploma or equivalent * **Technical Ecosystems:** Deep familiarity with the performance marketing and e\-commerce landscape, including: * + **E\-commerce \& Shopping Carts:** Shopify, WooCommerce, or Magento. + **Media Buying \& Ad Networks:** Google Ads, TikTok Ads Manager, and Meta Ads. + **CRMs \& Marketing Automation:** HubSpot, Salesforce, or Pipedrive. + **Performance Tracking:** Expert understanding of tracking protocols, attribution models, and third\-party tracking platforms. * **Analytical Mindset:** A strategic problem\-solver who enjoys digging into data to find root causes and a "can\-do" attitude toward fixing technical roadblocks. * **Technical Communication:** Ability to translate complex technical workflows into clear documentation and actionable steps for internal teams and publishers. * **Technical Proficiency:** Comfortable troubleshooting web technologies (APIs, JS SDKs, HTML, and Browser DevTools) in a high\-volume data environment.
#### **Compensation Package:**
**Base Salary: $80,000 \- $90,000 CAD**
**Bonus Potential**
##### **Perks include:**
* Partial Employer Covered Medical Insurance * Unlimited PTO and paid holidays * Paid parental leave for putting your family first * Startup\-like environment, without the constant rush to raise the next round of funding * A very collaborative team and culture * Education, gym, and equipment stipend
#### **Join Our Exceptional Team**
Dive into a role where respect, ownership, and mindfulness define our culture. As a valued team member, you'll enjoy the freedom to innovate and excel, supported by the tools and equipment you need to succeed.
##### **Balance, Growth, and Connection**
**Work/Life Harmony:** Embrace unlimited PTO and a healthy balance that respects your life outside work.
**Continuous Growth:** Regular feedback and discussions about your career path keep you moving forward.
**Inclusive Community:** Be part of a welcoming, engaging workplace that celebrates diversity and fun.
**We offer a dynamic environment where excellence is rewarded, your well\-being is a priority, and every day brings a chance to make meaningful connections. Ready for a truly rewarding challenge? We're excited to meet you.**
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