- Ensure a seamless, high-quality, and delightful learning experience across all partner schools under the Ruangguru project.
- Drive daily teaching and learning operations, including smart class distribution, real-time student-teacher attendance tracking, and schedule management.
- Act as a trusted operations contact for partner schools, teachers, and students—delivering timely assistance, clear learning updates, and product guidance.
- Identify and resolve real-time operational blockers (e.g., schedule changes, attendance gaps) to ensure zero learning disruption for partner schools.
- Bring creative ideas to the table to automate, streamline, and elevate our daily operational workflows and service standards.
- Collaborate closely with B2B Sales, Regional Teams, Academic Quality, and Product teams to align operational execution with business goals and client SLAs.
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