1. Manage and maximize market penetration across all Channel Dev touchpoints, including inbound, outbound, and field sales channels 2. Develop and implement tactical commercial strategies to accelerate sales growth and achieve revenue targets for each channel. 3. Design training programs, lead onboarding sessions, and conduct regular coaching to ensure agents possess the required skillsets and maintain strong sales performance. 4. Identify bottlenecks and streamline operational workflows to simplify transaction processes and enhance client-agent communication. 5. Monitor daily and weekly KPI metrics across channels, delivering detailed operational reports and insights to the Business Development Lead (G3).
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