S3 Connected HealthActive opening

IT Support Engineer

Wrocław, PolandOn-siteIndividual contributorFound today
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S3 Connected Health is a digital health company headquartered in Dublin, with a strong tech hub in Wrocław.

We build and support solutions used in real healthcare settings - for example, in remote patient monitoring, treatment support, and medication adherence. These aren’t “nice to have” apps - they need to be stable, secure, and simply work. Our team is around 250 people across engineering, IT, data, UX, and healthcare. From an IT perspective, it’s a fairly complex environment - a mix of development tools, infrastructure, and healthcare-specific requirements - so the work goes beyond standard support.

For IT Support, this means a fairly broad role: working closely with engineers and business teams, supporting tools and environments, and engaging with infrastructure-related topics. We’re also looking for someone who learns quickly and is open to developing skills across different areas of IT.

Key Responsibilities:

Working as an IT Support Engineer, you will:

  • Provide tier 2/3 IT support to engineering and admin staff

  • Maintain and configure development process support tools like Atlassian stack, Git, and SVN

  • Deal with licensing process, including extensions and negotiations with vendors and purchasing

  • Maintain and support Windows/Linux Server-based service environments, including hypervisor infrastructure

  • Manage backups

Qualifications required:

  • Bachelor’s or master’s degree in Computer Science, Electronics Engineering, or related field

  • Min. 5 years of experience in an IT support role

  • Min. 2 years of experience in supporting Atlassian Cloud Apps or other vendor software/hardware development tools stacks, cloud-based applications

  • Min. 2 years of experience in dealing with licensing process, including extensions and negotiations with vendors

  • Experience supporting Windows/Linux Server environments

  • Experience supporting Windows OS and desktop applications

  • Good understanding of TCP/IP networking with practical experience

  • Ability to work with policies and procedures of an IT department

  • Good troubleshooting skills, ability to efficiently investigate the nature of a problem

  • Good spoken & written English

We offer:

  • A unique opportunity to make a tangible impact in the global healthcare market

  • Exposure to the latest technologies and a dynamic, international work environment

  • A commitment to your professional growth and career advancement

  • Competitive salary with private health insurance, group insurance, sports cards & other social benefits

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S3 Connected HealthIT Support Engineer
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