We're seeking an Application Support professional with 5+ years of experience troubleshooting business-critical applications. The ideal candidate has a strong analytical mindset, can diagnose issues through log analysis, and stays calm under pressure while communicating clearly with stakeholders.
Technically, this role requires hands-on experience with Windows Server administration, IIS configuration, RDBMS (MS SQL/Oracle, PostgreSQL preferred), API troubleshooting (Postman or similar), and basic PowerShell scripting.
Required Qualifications
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A bachelor’s degree in computer science or a related discipline is preferred
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5+ years of experience in application support
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Strong troubleshooting and analytical skills
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Ability to analyze logs and identify root causes
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Ability to handle critical issues under pressure
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Excellent communication and customer-handling skills
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Ability to work independently
Technical Skills
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Microsoft Windows Server administration
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IIS configuration and troubleshooting
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Experience analyzing IIS and application logs
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RDBMS knowledge (MS SQL / Oracle; PostgreSQL preferred)
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API troubleshooting and testing
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Experience with Postman or similar tools
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Basic PowerShell scripting
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