HR Business Partner – Employee Relations & GCC Operations
Location: Chennai Department: Human Resources
Role Overview
We are seeking an experienced and dynamic HR professional to join our Human Resources team in Chennai. The ideal candidate will be responsible for driving key HR functions, including talent acquisition, employee relations, performance management, employee engagement, statutory compliance, and workforce planning.
The role will involve partnering closely with business leaders to support organizational growth, strengthen employee experience, manage people-related risks, and establish effective HR processes in a fast-paced, growth-oriented environment.
The successful candidate will act as a trusted HR advisor to leadership, supporting organizational effectiveness, culture-building initiatives, and the scaling of Global Capability Centre (GCC) operations.
Key Responsibilities1. Recruitment & Onboarding
- Manage end-to-end recruitment for technical and non-technical positions.
- Partner with hiring managers to understand workforce requirements and develop effective talent acquisition strategies.
- Oversee candidate sourcing, screening, interviews, and selection.
- Ensure a seamless onboarding experience for new employees.
2. Employee Relations & Grievance Management
- Serve as the primary point of contact for employee concerns, workplace issues, and HR-related queries.
- Manage complex employee relations matters, including investigations, grievances, disciplinary actions, misconduct, and employee separations.
- Partner with managers and legal stakeholders on Performance Improvement Plans (PIPs), disciplinary processes, and employee documentation.
- Ensure fair, consistent, and legally compliant resolution of employee issues.
- Coach managers on employee relations practices and proactively identify people-related risks.
- Coordinate employee events and team engagement initiatives.
3. Performance Management & Talent Development
- Drive performance management processes, including goal setting, performance reviews, feedback, and calibration discussions.
- Govern PIP processes and ensure appropriate documentation and policy adherence.
- Partner with business leaders to address performance concerns and implement corrective action plans.
- Coordinate learning and development initiatives, talent reviews, and succession planning.
- Identify capability gaps and recommend interventions to improve employee performance.
4. Employee Engagement & Retention
- Design and implement employee engagement and retention initiatives.
- Conduct engagement surveys, pulse surveys, focus groups, and exit interviews.
- Analyse attrition trends and recommend measures to improve employee satisfaction and retention.
- Develop retention strategies for critical talent and high-performing employees.
- Support employer branding and culture-building initiatives during organizational growth and transformation.
5. HR Reporting & Analytics
- Maintain accurate employee records, HRIS data, and HR documentation.
- Prepare regular HR reports covering recruitment, attrition, absenteeism, employee engagement, and training effectiveness.
- Develop dashboards and analytics to support leadership decision-making.
- Leverage HR technology and AI-enabled tools to identify workforce trends and people-related risks.
- Provide data-driven recommendations to improve workforce productivity, employee experience, and retention.
6. Statutory Compliance & Governance
- Ensure compliance with applicable Central and Tamil Nadu labour laws and statutory requirements.
- Manage statutory audits, labour inspections, compliance reporting, and documentation.
- Monitor changes in employment legislation and advise management on their implications.
- Coordinate with legal advisors and external consultants on employment law matters.
- Ensure compliance with working hours, leave policies, Shops and Establishments requirements, POSH, contractor compliance, and statutory record maintenance.
- Conduct periodic compliance reviews and implement corrective actions wherever required.
7. Organizational Growth & GCC Scaling
- Partner with business leaders to support workforce planning and organizational expansion.
- Support organizational design, manpower planning, and talent strategies for scaling operations.
- Identify and mitigate people-related risks arising from rapid business growth.
- Act as a strategic HR partner to leadership, supporting the development and expansion of GCC operations.
- Drive HR process improvements to strengthen organizational effectiveness and employee experience.
Candidate Profile
- Strong understanding of HR processes, policies, and employment practices.
- Hands-on experience in employee relations, grievance handling, disciplinary matters, and performance management.
- Good knowledge of statutory compliance and applicable labour laws.
- Experience in recruitment, employee engagement, retention, and workforce planning.
- Strong analytical, numerical, and data management skills.
- Proficiency in HRIS, HR reporting tools, and HR technology.
- Excellent communication, stakeholder management, and problem-solving abilities.
- Ability to prioritize multiple responsibilities and deliver within tight deadlines.
- Proactive, organized, solution-oriented, and comfortable working in a dynamic environment.
- Experience supporting organizational growth or GCC operations will be an advantage.
Pay: ₹2,500,000.00 - ₹3,000,000.00 per year
Benefits:
- Provident Fund
Work Location: In person
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