Jira Administrator
Experience: 4+ Years
Employment Type: Full-time
Job Summary
We are looking for a hands-on Jira Administrator with 3+ years of experience in Jira and Confluence administration, project/task management, and Atlassian platform support. The candidate must have experience in Jira Data Center to Cloud migration and should be comfortable working with other project and task management tools such as Microsoft Planner, Azure DevOps, Trello, Asana, or similar tools.
The ideal candidate should be flexible and open to learning, implementing, and supporting new tools and technologies beyond Jira and the Atlassian ecosystem, based on evolving business and project management requirements.
Key Responsibilities
- Administer and configure Jira and Confluence, including workflows, permissions, roles, projects, issue types, custom fields, dashboards, and reports.
- Support project management, task tracking, Agile workflows, and cross-functional team collaboration.
- Manage and support Jira Data Center to Jira Cloud migration, including planning, migration, validation, testing, and post-migration activities.
- Work with project managers and business teams to improve task and project management processes.
- Provide user support, troubleshooting, documentation, and best-practice guidance for Jira and Confluence.
- Support the evaluation, implementation, administration, and adoption of new project, task, and collaboration tools as required.
- Work with and support integrations between Jira and other project/task management tools.
Required & Preferred Skills
- 4+ years of hands-on experience in Jira Administration.
- Strong experience in Jira and Confluence administration.
- Mandatory experience with Jira Data Center to Jira Cloud migration.
- Hands-on experience with Jira workflows, schemes, permissions, issue types, custom fields, dashboards, filters, reports, and automation.
- Experience in task management, project management, and Agile/Scrum/Kanban environments.
- Experience working with project/task management tools other than Jira, such as Microsoft Planner, Azure DevOps, Trello, Asana, Monday.com, or similar platforms.
- Must be flexible and open to learning, evaluating, implementing, and supporting new tools and technologies beyond Jira, based on business requirements.
- Good understanding of user access management, process optimization, and workflow configuration.
- Experience with Atlassian Cloud administration, Jira integrations, Marketplace apps, REST APIs, and Atlassian certifications will be an added advantage.
- Strong communication, problem-solving, and stakeholder management skills.
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