About the Role
We are looking for a reliable and hands-on Station Supervisor to manage daily operations at our Petronas station in Melaka. You will lead the forecourt and shop team, keep service standards high, and ensure the station runs safely, smoothly and profitably.
Key Responsibilities
- Supervise daily station operations, including forecourt, cashier counter and convenience store.
- Lead, schedule and coach pump attendants and cashiers.
- Ensure excellent, friendly customer service and handle complaints professionally.
- Handle cash collection, banking, sales reconciliation and daily sales reports accurately.
- Monitor fuel stock, shop inventory and product displays; assist with ordering and stock checks.
- Make sure all Petronas standards, SOPs, and safety and environmental rules are followed.
- Conduct opening and closing procedures, and check equipment such as pumps, POS and CCTV.
- Report incidents, discrepancies or equipment faults to the Station Manager or Owner promptly.
- Support the team during peak hours and cover shifts when needed.
Requirements
- Minimum Diploma in any field.
- At least 1 years of experience in retail, petrol station, F&B or customer service, including at least 1 year in a supervisory role.
- Able to work shifts, weekends and public holidays.
- Good communication skills.
- Basic computer and POS system knowledge.
- Honest, responsible, well-organised and able to work under pressure.
- Strong leadership and team-management skills.
- Own transport preferred; must be able to travel to the station.
Pay: From RM1,700.00 per month
Work Location: In person
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