Service Area High Level Scope Sub Scope LSS - Local Site Support User On Prem IT support "• Desktop, laptop, and peripheral basic troubleshooting (Windows, macOS, Linux OS, printers, mobile phones etc.)
- Provisioning and deprovisioning of corporate devices (laptops, phones)
- Replace broken devices with temporary devices in accordance with Ericsson’s processes
- Provide technical guidance to end users for day-to-day IT issues within the office environment
- Coordinate with L2 teams when troubl…
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