Compliance Manager
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Details
Closing Date 2026/10/24
Reference Number SHO261015-7
Job Title Compliance Manager
Job Type Full Time
Location - Country South Africa
Location - Province Western Cape
Location - Town or City Cape Town, Brackenfell
Job Category Legal
About the role
The Compliance Manager is responsible for establishing, maintaining and enhancing the compliance framework for an assigned business portfolio. The role provides compliance management, advice and oversight to support responsible operations, effective controls and regulatory adherence.The role ensures adherence to applicable regulatory, contractual and internal governance requirements. For the Money Transfers portfolio, this includes financial-intelligence, anti-money-laundering and counter-terrorist-financing requirements, sanctions obligations, exchange-control requirements, data protection, partner obligations and relevant regulatory standards.The role is accountable for compliance monitoring, governance reporting, regulatory engagement, control assurance, remediation management, policy development and oversight of financial-crime controls, tailored to the requirements and risk profile of the assigned portfolio.
What you'll do
Compliance Governance and Framework
- Develop and maintain the Money Transfers Compliance Plan.
- Maintain the Regulatory Universe and Compliance Risk Register.
- Develop and maintain compliance policies, standards and standard operating procedures.
- Ensure compliance frameworks remain aligned with regulatory, contractual and business changes.
- Coordinate annual reviews of the RMCP, Business Risk Assessment and Compliance Plan.
- Provide compliance input into new products, distribution channels, systems and partnerships.
AML, CFT and Financial-Crime Compliance
- Oversee Customer Due Diligence and Enhanced Due Diligence controls.
- Oversee sanctions, politically exposed person and other required screening controls.
- Oversee transaction-monitoring governance, alert management and investigation standards.
- Ensure effective suspicious and unusual transaction escalation processes.
- Monitor money-laundering, terrorist-financing and proliferation-financing risks.
- Oversee regulatory reporting controls and evidence-retention requirements.
- Identify emerging typologies and financial-crime risks relevant to money transfers.
Regulatory and Partner Governance
- Maintain constructive relationships with regulators, sponsor banks and other regulated partners.
- Coordinate accurate and timely regulatory submissions, information requests and responses.
- Ensure compliance with partner-bank contractual and control obligations.
- Coordinate inspections, audits, attestations and regulatory reviews.
- Maintain evidence that regulatory and contractual compliance obligations have been fulfilled.
Monitoring, Assurance and Remediation
- Develop and execute a risk-based compliance monitoring programme.
- Perform thematic reviews and control testing across customer, transaction, store and agent processes.
- Monitor compliance with FICA, AML/CFT, sanctions, Exchange Control and record-keeping requirements.
- Track internal audit, external audit, partner-bank and regulatory findings.
- Maintain breach, issue, action and remediation registers.
- Escalate material control failures, overdue actions and regulatory breaches.
Risk Management and Reporting
- Produce clear monthly compliance dashboards and management information.
- Report compliance risks, incidents, trends and control effectiveness to relevant governance forums.
- Develop, maintain and monitor key risk and performance indicators.
- Analyse compliance trends, root causes and emerging regulatory risks.
- Provide decision-useful recommendations to business leadership.
Policy, SOP and Training Oversight
- Maintain compliance policies, procedures and supporting control documentation.
- Ensure regulatory and contractual requirements are embedded into operational procedures and customer journeys.
- Oversee mandatory AML/CFT and compliance training programmes.
- Support competency assessments, refresher training and awareness campaigns.
- Drive a strong compliance culture across central office, stores, agents and support teams.
Data Governance and Regulatory Record Keeping
- Ensure regulatory record-retention requirements are met.
- Oversee appropriate governance of customer and transaction data used for compliance monitoring.
- Support compliance with POPIA and internal data-governance requirements.
- Enable reliable compliance analytics, monitoring and regulatory reporting.
- Drive continuous improvement in compliance data quality, completeness and accessibility.
People Leadership
- Lead, coach and develop the compliance team, setting clear priorities, performance expectations and accountability.
- Build team capability through ongoing guidance, knowledge sharing and development planning.
- Promote a collaborative, high-performance culture that supports ethical conduct and effective compliance delivery.
What you bring
Essential Qualifications
- Bachelor’s degree in Law, Commerce, Risk Management, Auditing, Compliance Management or a related discipline
- Knowledge Requirements
- Financial Intelligence Centre Act and associated AML/CFT/CPF requirements.
- Financial Intelligence Centre guidance and reporting requirements.
- Exchange Control Regulations and the SARB ADLA framework.
- National Payment System requirements relevant to money transfers and payments.
- Protection of Personal Information Act.
- Compliance monitoring, risk assessment and control-testing methodologies.
- Governance, issue management, record keeping and regulatory reporting.
- Retail financial services, remittances, digital payments and partner-bank operating models
Preferred Qualifications
- Postgraduate qualification in Compliance, Risk or Financial Crime.
- Relevant professional certification, such as CPrac (SA), ACAMS or an ICA qualification in AML or Compliance.
Essential Experience
- At least 7 years’ compliance experience, including a minimum of 3 years in financial services, banking, payments, remittances or another regulated financial services environment.
- Practical experience in AML/CFT compliance, regulatory reporting, compliance monitoring, audits and remediation management.
- Experience engaging regulators, auditors, sponsor banks and senior business stakeholders.
- Experience managing compliance teams or specialist resources.
Preferred Experience
- SARB, FIC, banking, remittance or payments experience.
- Exchange Control and cross-border remittance experience.
- Experience with transaction-monitoring, sanctions-screening and compliance-reporting systems.
Policy Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
We are committed to Employment Equity when recruiting internally and externally.
Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.
If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.
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