Senior Manager - Operations
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Reach the decision-maker — $5About the role
We are looking for an experienced, high\-energy **Senior Manager – Operations** to oversee the planning, execution, and logistical success of our diverse event portfolio. In this key leadership role, you will bridge creative vision with operational reality. You will lead cross\-functional teams, manage vendor networks, control event budgets, and ensure that every event—from multi\-day corporate summits to large\-scale experiential brand activations—runs flawlessly from concept to tear\-down.
**Key Responsibilities1\. Operational Strategy \& Execution**
* Lead end\-to\-end operational planning for complex, large\-scale events, including site selection, load\-in/load\-out schedules, spatial layouts, and run\-of\-show logistics. * Develop, standardise, and enforce operational SOPs, safety protocols, and risk mitigation strategies across all events. * Serve as the senior point of escalation on\-site during event execution, resolving live issues quickly and calmly.
**2\. Vendor \& Supply Chain Management**
* Build, negotiate, and maintain relationships with key suppliers, including AV/tech production, staging, catering, security, venue partners, and decor teams. * Manage procurement processes to secure competitive pricing while maintaining high quality standards. * Oversee vendor performance compliance, contract terms, and SLAs.
**3\. Team Leadership \& Resource Management**
* Direct and mentor a team of Event Managers, Coordinators, and on\-site support crew; manage staffing allocations across concurrent project lifecycles. * Foster a collaborative, fast\-paced work environment built on clear communication and accountability. * Conduct post\-event debriefs, team performance evaluations, and continuous process improvement initiatives.
**4\. Budgetary \& Financial Oversight**
* Collaborate with account directors to build and manage event operational budgets ranging from $\[X] to$\[Y]. * Monitor project expenditure, track real\-time variance, and optimize margins without sacrificing quality. * Approve supplier invoices, reconcile post\-event expenses, and ensure accurate financial reporting.
**Qualifications \& Experience**
* **Experience:** 6–10\+ years of progressive experience in event management, live production, or experiential operations, with at least 3\+ years in a supervisory or management capacity. * **Proven Track Record:** Proven history of successfully producing complex, multi\-stakeholder corporate, trade, or public events. * **Vendor Network:** Established network of trusted suppliers, production houses, and venue partners preferred. * **Technical Proficiency:** Fluent with project management tools (Asana, Monday.com, Trello), event layout software (CAD, Vectorworks, or AllSeated), and budgeting software. * **Travel \& Flexibility:** Willingness to work non\-standard hours (evenings, weekends) and travel extensively during peak event seasons.
**Core Competencies**
* **Crisis \& Risk Management:** Ability to stay composed and decisive under high\-pressure, live\-event scenarios. * **Negotiation \& Commercial Acumen:** Skilled in contract negotiations, budget tracking, and vendor management. * **Cross\-Functional Communication:** Clear communicator who can effectively translate client expectations into actionable operational plans for technical and field crews.
Pay: ₹60,000\.00 \- ₹75,000\.00 per month
Work Location: In person
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