For the setup of a long-term Oracle HCM support service, we are looking for an experienced Oracle HCM Lead / Core HR Consultant.
The role is part of a specialized expert pool supporting an international client with productive Oracle HCM topics on a flexible, on-demand basis. The focus is on issue analysis, configuration, smaller enhancements, and functional coordination of support requests.
Project setup:
- Contract: Freelance
- Location: Remote
- Workload: Flexible assignments based on actual demand with no guaranteed minimum volume
Tasks
- Support in a productive Oracle HCM environment with a focus on Core HR
- Functional issue analysis and incident resolution
- Configuration and implementation of smaller changes and new features
- Root cause analysis for more complex issues
- Support with Oracle Service Requests
- Assessment of impacts from Oracle quarterly releases
- Support with testing and regression testing
- Functional triage and routing of topics to other Oracle specialists
Requirements
- Several years of hands-on Oracle HCM Cloud experience
- Strong expertise in Oracle Core HR
- Experience in productive application support
- Hands-on experience with bug fixing and root cause analysis
- Experience with Oracle HCM configuration and enhancements
- Experience with quarterly releases and testing
- Confident communication with business and IT stakeholders
- Very good English skills
Nice-to-haves
- Experience with Oracle Help Desk
- Knowledge of additional Oracle HCM modules
- Experience with Oracle SRs
- Previous experience as HCM Lead or Service Lead
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