Customer Operations Manager

We are representing a venture-backed SaaS start up company built specifically for high-volume e-commerce brands to find a Customer Operations manager to join their team! When online orders get delayed or lost, traditional helpdesks and tracking tools only react after a customer complains. This SaaS platform plugs directly into storefronts, warehouses, shipping carriers, and helpdesks to automatically detect and fix order breaks before the customer ever notices. With 30 leading Australian brands…