A well-established financial services business is seeking to appoint a Head: Claims Operations The incumbent is responsible to ensure a smooth claims experience through the implementation of automated processes of direct and indirect claims handling procedures and risk management processes
Qualifications and Experience:
- Bachelor’s Degree in Business Management / Business Administration or related qualification.
- Post graduate qualification in Business Management / Business Administration or related qualification.
- At least 10-12 years’ relevant claims administration experience of which 5 (five) years must have been at a senior management level.
- Advanced knowledge in claims management systems, insurance/reinsurance principles and MVA legislation.
- Experience in the claims administration environment in the private and/or public sector
Technical
- Advanced knowledge of claims management systems.
- MVA legislation knowledge.
- Strong analytical, communication, leadership, managerial and organizational skills.
- Skilled in critical thinking, creativity in resolving unique and challenging business problems.
- Ability to do long-term planning, to create and manage budgets and to be a strategic thinker.
- Ability to achieve results by taking a proactive long-term view of business goals and objectives.
- Knowledge on continuous improvement/innovation and optimization methodologies.
- PFMA knowledge.
- Communication (Written and Verbal).
Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful. However, please keep a lookout on our website, [URL Removed] for available positions which may be inline with your career aspirations.
Desired Skills:
- Claims administration
- Insurance/reinsurance principles
- Private and/or Public sector
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