Essential Job Duties
- Provide timely international and domestic freight quotes
- Identify, schedule, and manage cost effective inbound & outbound shipments; handle required paperwork, and maintain data in the appropriate systems.
- Interface with sales, purchasing, customer service, order management, and transportation providers to ensure the smooth and timely flow of materials.
- Process international paperwork for orders; ensure all shipments are proactively expedited through customs and are imported /exported in accordance with customs compliance.
- Track inbound and outbound shipments, drop shipments, freight auditing, and customs compliance, ensuring all shipments are delivered within their schedule.
- Ensure adherence to all legal and regulatory freight requirements to ensure compliance
- Validate the accuracy of data received; perform quality checks of documents processed
- Notify management of issues, concerns and opportunities for improvement
- Identify service failures in a timely manner, and process credit requests with carriers
- Research missing or damaged freight and file claims accordingly
- Actively gather data and generate reports to analyze freight carrier performance and continually improve freight costs and processes
- Maintain clean and organized receiving and shipping areas
Competencies
- Demonstrated initiative and attention to detail/quality
- Action oriented and customer focused
- Excellent written and verbal communication skills
- Self-directed; able to overcome obstacles to meet deadlines
Experience
- 4+ years of experience shipping or freight experience
- Experience in the IT field a plus
Education
- High school diploma; AA degree preferred
Software Requirements
- Proficiency with SAP and Microsoft Office (Outlook, Word, Excel, PowerPoint)
Physical Demands
- Ability to lift up to 35 lbs repetitively.
Position Type
Full-Time/Regular
FSLA
Non-exempt
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We are an Equal Opportunity/Affirmative Action Employer.
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