Why us?
Being people-focused, our mission is to provide an engaging, enriching environment for our employees, building the best teams to enable our customers to harness their data in real-time and create personalized engagements with their end-users. At Solitics you will take on various challenges, bring out the best & most creative you. Solitics will provide you with innovative tools, professional mentoring, and supportive work environment.
Who Are You?
You’re a talented charismatic team player that is results oriented. Energetic, highly motivated and a people’s person that is self-learning with deep technological, technical, and business skills.
What Will You Do?
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Develop a deep understanding of Solitics products and the value proposition they deliver
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Own and develop strong relationships with your customers and their organizations
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Be your customers’ focal point and manage required stake holders within Solitics
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Work closely with engineering, product management, customer support and sales teams
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Proactively manage, consult, and constantly increase the products’ value for your customers
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Preform onboardings and users training on Solitics products
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Manage the customer's implementation and expectations throughout their journey
What must you have?
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2 - 3 years of experience as Customer Success / Technical Account / Account - Manager in SAAS company – with hands on experience with products- a must!
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Strong technical skills that enable you to engage productively with technical teams, and ability to build influential relationships
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Experience in managing multiple stakeholders and projects in a fast-paced environment
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Bachelor’s degree
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Native English level or equivalent , Russian-advantage!
What will be an advantage?
- Experience in marketing automation / retention strategies
- Experience in data-oriented work environments
- Hands on technical experience
- Industrial engineering degree
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