Job Brief
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Execute and monitor Mobility billing processes in accordance with approved procedures and controls.
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Support end-to-end invoice generation and billing validation activities.
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Validate pricing, billing inputs and supporting revenue data prior to billing execution.
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Manage direct debit administration activities, including setup, maintenance, monitoring and reconciliation.
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Monitor direct debit collections and investigate rejected, reversed or failed transactions.
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Resolve direct debit exceptions and coordinate corrective actions with internal stakeholders and customers.
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Perform direct debit rejection postings and associated reconciliations.
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Investigate revenue and billing discrepancies and ensure timely resolution.
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Monitor billing interfaces and identify processing issues impacting revenue accuracy.
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Perform revenue reconciliations and validate billing outputs against source data.
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Support balance sheet account reconciliations relating to Mobility revenue and collections.
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Manage stakeholder queries relating to billing, direct debits and revenue transactions.
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Support dealer and customer account reviews where billing or collection discrepancies occur.
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Assist with dispute management activities relating to billing and revenue processes.
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Ensure adherence to internal controls, governance requirements and approval workflows.
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Contribute to KPI reporting and performance monitoring relating to billing accuracy and collection effectiveness.
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Support audit requests, controls testing and compliance reviews.
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Participate in process improvement initiatives to improve revenue accuracy and collection performance.
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Act as a Super User and SME for Mobility billing and direct debit processes.
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Support transition activities, KT initiatives and continuous improvement projects within the Revenue function.
Qualification and years of experience required
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Bachelor’s Degree in Finance, Accounting, Business Management or equivalent qualification.
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1-3 years’ experience within Billing, Revenue Accounting, Accounts Receivable or Finance Operations.
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Experience managing recurring billing, direct debit collections or customer revenue processes.
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Experience working with reconciliations, billing controls and revenue reporting.
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Experience with SAP or major ERP systems.
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Experience in the Oil & Gas, Energy or Manufacturing Industries
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Multinational experience preferred
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Shared Services environment experience preferred
3. Core Competencies and Attributes
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Attention to detail
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Analytical, Innovative Thinking and Problem Solving
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Time Management, Planning and Organizing
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Accountability and Dependability
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Ethics and Integrity
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Communication and Teamwork
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Planning & Organising
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Strong interpersonal skills
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Ability to multi-task and prioritize effectively
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Strong ability to work with a cross functional team
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Superior stakeholder service
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