Assistant Operations Manager
Full Time | Company Vehicle Provided
Ready to Take the Next Step in Your Operations Career?
Sports Clean is a proudly Australian family-owned business specialising in the maintenance, repair and lifecycle management of synthetic sporting surfaces. Since 1999, we have supported councils, schools, sporting clubs and facility managers across NSW and the ACT, building a reputation for quality, reliability and technical expertise. Our business continues to grow, and we are seeking an organised, proactive and people-focused Assistant Operations Manager to join our team.
This role is ideal for someone looking to develop their leadership and operational management skills while working alongside an experienced Operations Manager and a dedicated team of field technicians and support staff.
As our business continues to expand, this position offers a genuine opportunity to grow into a senior operational leadership role.
About the Role
As the Assistant Operations Manager, you will support the day-to-day delivery of operations across the business, including:
- Assisting with scheduling and coordination of field technicians
- Monitoring job progress and ensuring services are delivered on time
- Supporting workforce planning and resource allocation
- Managing client communications and responding to service enquiries
- Coordinating equipment, materials and procurement requirements
- Assisting with quality assurance and operational compliance programs
- Reviewing service reports and ensuring accurate job completion records
- Supporting WHS, training and continuous improvement initiatives
- Working within our digital systems
- Assisting the Operations Manager with business improvement initiatives
- Attending site inspections and client meetings as required
- Providing hands-on support in the field when required to ensure operational commitments are achieved
What We're Looking For
The ideal candidate will:
✅ Be highly organised and detail-oriented
✅ Have excellent communication and people skills
✅ Be confident working in a fast-paced environment
✅ Be proactive and able to solve problems independently
✅ Have strong computer and administration skills
✅ Be comfortable leading and supporting field-based teams
✅ Be willing to roll up their sleeves and assist on the tools when required
✅ Take ownership of outcomes and lead by example
✅ Be committed to delivering exceptional customer service
Essential Requirements
- Previous experience in operations, scheduling, administration, logistics or team coordination
- Strong Microsoft Office and computer skills
- Excellent written and verbal communication skills
- Current unrestricted driver's licence
- Ability to prioritise workloads and manage competing deadlines
- Full Australian working rights
Highly Regarded
- Experience using simPRO or similar job management software
- Experience managing field service or mobile workforces
- Experience within maintenance, facilities management, landscaping, construction, transport or trades-based businesses
- Certificate III, IV, Diploma or higher qualification in Business, Operations, Project Management or a related discipline
- Understanding of WHS and quality management systems
- Experience preparing operational reports and analysing performance data
- Mechanical, trade or maintenance experience
What We Offer
- Full-time permanent position
- Competitive salary package
- Fully maintained company vehicle
- Mobile phone and computer
- Opportunity to work closely with senior management
- Ongoing professional development and leadership training
- Supportive family-business culture
- Career progression opportunities
- A varied role combining office, client-facing and field-based responsibilities
- Opportunity to work within Australia's specialist synthetic sports surface industry
Why Join Sports Clean?
Sports Clean has been maintaining Australian sporting facilities for more than 25 years and has built a reputation as one of Australia's leading synthetic sports surface maintenance specialists. Our team combines practical field expertise with strong operational systems to deliver exceptional outcomes for clients across NSW and the ACT. We invest heavily in our people and believe in promoting from within wherever possible.
This position offers a unique opportunity to develop your career while helping maintain sporting facilities used by communities, schools, councils and sporting clubs across Australia.
Important Note:
This is not solely a desk-based role.
While a significant component of the position involves scheduling, planning and coordinating operations, the successful applicant must also be prepared to work alongside our field teams when required. We are looking for someone who is equally comfortable managing workflows in the office and putting on their work boots to help the team deliver exceptional results.
Apply Now
To apply, please submit:
- Your resume
- A brief cover letter outlining your experience and suitability for the role
Sports Clean Pty Ltd
Proudly Maintaining Australian Sporting Facilities Since 1999
Pay: $80,000.00 – $90,000.00 per year
Benefits:
- Company car
- Professional development assistance
- Travel reimbursement
Language:
- native-level English (Required)
Licence/Certification:
- Full Driver Licence (Required)
Willingness to travel:
- 50% (Required)
Work Location: In person