Job Description – Logistics & Supply Chain Operations + Strong knowledge of SAP, Transportation Management System (TMS),MS Excel, and other logistics & planning applications.
- Manage and coordinate with customers and internal stakeholders to understand business requirements and ensure achievement of defined SLA, KPI, and service-level objectives.
- Knowledge of Demand Planning and Inventory Management, including stock availability, DOH (Days on Hand), SKU planning, replenishment requirements, and urgent/same-day order management.
- Customer handling and stakeholder management skills, with the ability to resolve operational issues and maintain effective business relationships.
- Good understanding of end-to-end warehouse and transportation operations.
- Coordinate with warehouse teams, transporters, vendors, customers, and internal functions to ensure smooth day-to-day operations.
- Analyse operational data and prepare MIS/reports to monitor performance, identify trends, and support business decisions.
- Ensure timely resolution of system, planning, warehouse, and transportation-related issues in coordination with relevant teams.
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