Discover Your Future with Opportunity Central!
Job Description Summary:
Discover Your Future with Opportunity Central!
An Inventory, Mail, and Service Clerk tracks goods, processes mail, manages office equipment logs, and maintains the central Supply Room, while managing the full lifecycle of employee supplies by preparing new hire setups and reclaiming assets upon employee departures. This role supports general operations occasionally through hands-on assistance with events, office transitions, internal communications, and demonstrates the autonomy to prioritize tasks and follow through on responsibilities with minimal supervision.
Job Description:
Why You Should Consider a Career as an Inventory, Mail, and Service Clerk:
Impactful Work: You’ll play a crucial role in supporting the day-to-day operations of the organization by ensuring employees have the supplies, equipment, and resources they need to perform their jobs effectively.
Personal Growth: This career offers opportunities to develop strong organizational, time management, and prioritization skills by managing multiple responsibilities independently.
Job Stability: Reliable career path with opportunities for advancement within the field.
Community Contribution: By helping to maintain efficient workplace operations, this role helps employees better serve the public and fulfill the organization's mission.
Varied Experience: Each day presents new challenges and situations, no two days are the same. Responsibilities range from inventory management and shipping operations to customer service, troubleshooting equipment, and event support.
Comprehensive Benefits: St. Louis County offers its employees a variety benefits to meet the needs of its diverse workforce including paid medical insurance, 20 days of PTO (paid time off) the first year and increasing with seniority, and 11-12 paid holidays, 480 hours of paid parental leave, and a robust Wellness Plan. Other benefits include: paid life insurance, credit union, 457 Deferred Compensation Plan, pre-tax premium pay plan, dependent care and medical expense reimbursement plans, and short and long term disability insurance.
Team Environment: The position serves as a key resource for staff, creating opportunities to build strong professional relationships throughout the organization.
Starting Pay: $16.80 - $20.16 hourly, based on experience and budget considerations.
Core Responsibilities
Independent Prioritization & Follow-Through: Manage daily workflow independently, successfully prioritizing urgent requests and following tasks through to completion with little direct oversight.
Employee Lifecycle Supply Management: Assemble and place welcome bags, prepare office nameplates, and ensure workstation supplies are ready for incoming new employees. Conversely, collect all designated office supplies and materials upon an employee's departure, sorting and re-purposing items back into inventory. Report office needs to Supervisor.
Supply Room Inventory Management: Maintain, organize, and restock the central Supply Room; track stock levels, perform routine counts, and ensure items are neatly arranged and easily accessible. Staff the Supply Room during agreed operational hours each day.
Facility and Copy Room Audits: Organize, tidy, and restock secondary copy rooms, envelopes and Forms Room while traveling through the building, immediately reporting any maintenance issues discovered to the Supervisor.
Printer Usage Tracking: Monitor and record accurate usage and meter counts for office printers, submitting the data regularly for tracking purposes.
Equipment Troubleshooting Contact: Act as the internal point of contact for basic troubleshooting and reporting maintenance issues for office equipment, including printers, time stamp machines, court seals, and stamps.
Supervisor Collaboration & Escalation: Work closely with the Supervisor to report operational difficulties, equipment failures, space constraints, or conflicting deadlines with suggested solutions.
VIP Priority Support: Identify, fast-track, and seamlessly deliver high-priority mail, critical inventory requests, and urgent inquiries from VIPs, judges, and senior executives.
Customer Service Excellence: Act as the face of the department, resolving staff inquiries, tracking missing items, and answering requests with a professional and helpful attitude.
Mail and Shipping Operations: Handle incoming/outgoing mail, process packages, and verify incoming shipments against requests.
Ad-Hoc Operational Support: Assist with event setup and teardown (arranging tables and chairs), distribute internal flyers and notices across the facility, and assist with internal office moves.
Minimum Qualifications:
Equivalent to two years of experience in inventory control work in a large organization.
Education: High school diploma or equivalent required; some college coursework or an Associate’s degree preferred.
Special Requirements:
Possession of a valid Drivers License.
Knowledge, Skills, and Abilities:
Autonomy and Time Management: Proven ability to work efficiently under minimal supervision, take initiative, and meet deadlines in a fast-paced environment.
Flexibility and Adaptability: Willingness to pivot quickly between desk work, inventory organization, and physical operational tasks as business needs shift.
Organizational Skills: Exceptional ability to maintain a clean, structured, and logical inventory layout within the Supply Room.
Observation and Attention to Detail: High situational awareness to spot maintenance, safety, or organizational issues while moving through the facility.
Technical Aptitude: Comfort tracking numeric usage data and performing basic troubleshooting on office hardware (e.g., clearing jams, resetting time stamp machines).
Communication & Interpersonal Skills: Excellent communication to report to supervisors and vendors, paired with outstanding customer service and a polished demeanor.
Discretion and Trustworthiness: Integrity when handling official assets like court seals, stamps, and confidential VIP correspondence.
Physical Abilities: High physical stamina to frequently walk through the building, bend, stand, lift, push, and move furniture, supply boxes, or mail (typically up to 50 lbs).
Pre-Employment Process Requirements:
Applicants will be evaluated based on relevant education, experience, responses to supplemental questions, and other work-related information provided on the application. Resumes are supplementary and do not replace the required application.
All candidates will receive notifications regarding application status once determined. Status updates are provided via email and can be found within each candidate’s Workday profile.
Responses that qualified candidates provide to the application questions will count as 100% of their final evaluation score. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. The five highest-ranking candidates will be referred to the Department Director/Appointing Authority for final selection.
Pre-Employment Screening:
Candidates extended a conditional offer must successfully complete all required pre‑employment screenings. These screenings include a drug test administered at no cost to the applicant by a certified laboratory and a background check evaluating the recency and relevance of the candidate’s history to the position. Candidates must complete the drug test within 48 hours of receiving a conditional offer; failure to do so may result in withdrawal of the offer.
At St. Louis County, we're not just about jobs, we're about opportunity.
St. Louis County is committed to fair and equitable employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veteran status, or political affiliation.
St. Louis County is an Equal Opportunity Employer. Applicants requiring reasonable accommodation for the application or hiring process should contact the St. Louis County ADA Coordinator at 314‑615‑1796 or call Relay MO at 711 or 1‑800‑735‑2966 (TTY) or email dlancaster@stlouiscountymo.gov.
At St. Louis County, we're not just about jobs, we're about opportunity.
Equal Opportunity Employer:
St. Louis County is committed to fair and equitable employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veteran status, or political affiliation.
St. Louis County is an Equal Opportunity Employer. Applicants requiring reasonable accommodation for the application or hiring process should contact the St. Louis County ADA Coordinator at 314-615-1796 or call Relay MO at 711 or 1-800-735-2966 (TTY) or email dlancaster@stlouiscountymo.gov .
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