Your Role
As Gym Manager, you’ll take full ownership of day-to-day operations, including team leadership, member experience, class and PT performance, sales growth, and community development.
Key Responsibilities
Sales & Business Growth
- Drive membership sales and retention through in-gym initiatives, outreach, and digital strategy collaboration
- Monitor KPIs and set weekly/monthly goals for team sales performance
- Develop and promote PT services and in-house programs
Team & PT Management
- Lead, motivate and support staff including receptionists, trainers, and instructors
- Provide mentoring, onboarding, and support for personal trainers and group instructors
Member Experience & Community
- Maintain a warm, welcoming, and professional atmosphere across the gym
- Handle member queries, feedback, and ensure high satisfaction
- Build strong relationships with members and encourage long-term loyalty
Events & Engagement
- Plan and execute events (e.g. open days, workshops, challenges, community partnerships)
- Create opportunities for social interaction, client appreciation, and local business collaboration
- Work with marketing to promote events and gym initiatives
Facility Management
- Oversee cleanliness, maintenance, and presentation of gym floor and equipment
- Ensure health and safety standards are always met
Minimum 1 years experience as a gym manager required + previous sales experience.
Immediate Start
Job Type: Full-time
Pay: $75,000.00 – $90,000.00 per year
Benefits:
- Employee discount
- Gym membership
Work Authorisation:
- Australia (Preferred)
Work Location: In person
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