The Business System Analyst is responsible for reporting, data integrity, and testing to ensure security of data and compliance in terms of system functionality. This role is a subject matter expert on our dispatch systems, and internal reporting tools.
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Configure, manage, maintain, and continuously improve the business application in support of business process
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Ensure that all applicable system features and functionality are leveraged
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Provide subject matter knowledge and problem-solving abilities
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Manage environment to ensure integrity, performance, accessibility, and recoverability of data.
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Day to Day monitoring and reporting on the use and utilization of and the quality of the data within the system
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Supports application life cycle work which can include patching, upgrades, testing, etc.
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Develop and deliver user training
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In-house, first level support to resolve application or data issues
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Develop and deliver ad hoc reporting in support of user community and leadership
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Work with visual analytics tools to produce insight from operational system
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Undergraduate Degree preferred
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2-5 years of relevant experience
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Super user of Cognos and TMW
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Demonstrates high attention to detail
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Ability to multitask and pivot from one initiative to the next
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Can manage changing priorities in a fast-paced environment
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Excellent communication, interpersonal, and negotiation skills
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Must be team oriented and an independent self-starter
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Experience in Transportation & Logistics Industry would be considered an asset
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