Who we are
More efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model.
What we need
As the Warehouse Operations Manager, you will lead direct-to-consumer (D2C) fulfillment operations at our automated Perris, CA warehouse. Reporting to the Director of Operations, you will lead high-performing teams, manage fast-paced e-commerce workflows, drive safety and continuous improvement, and maximize automation uptime. Your goal: hit key e-commerce KPIs, control costs, and deliver an exceptional customer unboxing experience.
What we do
Exol* is pioneering warehousing-as-a-service through automated, tech-driven supply chain solutions. We specialize in high-speed unit-level picking, automated storage, and seamless parcel distribution for leading D2C and omnichannel brands.
*Exol is an independently managed joint venture between Symbotic and SoftBank.
What you’ll do
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Oversee daily receiving, high-velocity unit picking, packing, kitting, parcel outbound, and reverse logistics in Perris.
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Direct, coach, and retain supervisors and leads across multiple shifts; build a high-engagement safety culture aligned with Cal/OSHA standards.
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Deliver on Order Cycle Time, On-Time In-Full (OTIF), Pick/Pack Accuracy, Inventory Accuracy, and Cost Per Unit (CPU).
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Partner with technology teams to integrate robotics/AI tools, resolve bottlenecks, and maintain high automation availability.
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Manage dynamic staffing schedules, overtime, and flexible labor models to handle daily volume spikes and peak seasonal demands (Q4/Cyber Week).
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Apply Lean/Kaizen practices to streamline pick paths, minimize waste, and elevate the customer unboxing experience.
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Manage labor costs, consumables, and site operational expenses while ensuring full regulatory and company compliance.
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Present throughput, carrier performance, and KPI dashboards to senior leadership.
What you’ll need
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Minimum 8 years of operations leadership experience in high-volume D2C/e-commerce fulfillment centers; strong preference for experience with automated systems (AMR, GTP, ASRS).
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Proven ability to coach, mentor, and scale large teams (100+ associates) across multiple shifts and peak seasons.
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Solid background in e-commerce fulfillment metrics, WMS/WES software, parcel carrier management, and data-driven problem solving.
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Continuous improvement (Lean/Kaizen) mindset with a relentless commitment to customer satisfaction and operational speed.
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Strong interpersonal and analytical skills, with the ability to translate data into action and communicate effectively across all levels of the organization.
Our Environment
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On-site in our Perris, CA warehouse facility (floor-focused with administrative responsibilities).
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Ability to work variable shifts (days, nights, weekends) as operational and peak demands require.
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Up to 10% travel for network visits or customer meetings. Valid driver’s license required.
#LI-SS1
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About Exol
Exol provides flexible and scalable outsourced warehouse services to meet the dynamic needs of the modern supply chain. We operate state-of-the-art distribution centers, allowing you to focus on your business while we handle the complexities of warehouse operations. For more information, visit www.exol.com.
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