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Job Description
Role Objectives:
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Serve as the enterprise single entry point for Medical Communications and Congress content requests from Global Medical, Regions and LOCs to the Content Factory
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Translate requester needs into clear briefs and coordinate with the designated Content Factory liaisons to deliver content that reflects the approved vision, scope and timing
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Promote a global-first content model by identifying reuse opportunities, challenging unnecessary duplication and supporting appropriate local adaptation
Key Responsibilities:
Request Intake & Brief Development
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Receive and manage Medical Communications and Congress content requests from Global Medical, Regions and LOCs
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Meet with requesters to deeply understand the purpose, audience, scope, format, timing, source materials and required review pathway
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Route requests to the appropriate reuse, update, localization or net-new development pathway in line with Med Comms standards
Content Reuse & Prioritization
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Assess requests against existing approved assets and planned content and determine whether to reuse, adapt, combine or progress net-new content within agreed guardrails
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Challenge duplicative requests and promote reuse of globally developed content while recognizing valid market-specific needs
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Maintain the request backlog, priorities, dependencies, decisions and delivery status across Medical Communications and Congress work
Content Factory Integration
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Orchestrate and translate approved requests into clear production briefs for the Content Factory Medical Communications and Congress liaisons
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Coordinate timelines, questions, risks and delivery across requesters, Content Factory teams and relevant review stakeholders
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Confirm that delivered content reflects the approved brief and route it through the appropriate quality-control and Medical-review workflow
Qualifications:
Experience: More than 5 years of relevant professional experience, including at least 3 years within the biopharmaceutical industry experience Medical communications, congress content, content operations, scientific content development, and content operations required. Experience in vendor management and/or vendor coordination is preferred.Technical skills:
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Strong understanding of Medical Communications (incl. digital ecosystem) and Congress content-development workflows
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Ability to develop clear content briefs and translate stakeholder needs into actionable requirements
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Knowledge of modular content, global-to-local reuse and content-lifecycle management
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Experience coordinating external agencies, vendors or content-production partners
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Strong stakeholder management, prioritization, negotiation and issue-resolution skills
Education: Degree in Medicine, Pharmacy, Life Sciences, Public Health, Medical Communications, or a related field required. Advanced scientific or healthcare qualifications (PharmD, PhD, or equivalent) are preferred.
Languages: Fluent English required; additional languages advantageous
BENEFITS:
- It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
- Competitive Salary + Performance Annual Bonus
- Flexible work environment, including hybrid working
- Comprehensive Healthcare Insurance Plans for self, spouse, and children
- Group Term Life Insurance and Group Accident Insurance programs
- Health & Wellness programs including annual health screening, weekly health sessions for employees.
- Employee Assistance Program
- 5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
- Broad Variety of learning platforms
- Diversity, Equity, and Inclusion Programs
- Reimbursements – Home Internet & Mobile Phone
- Employee Referral Program
- Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)
Locations
IND - Bengaluru
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
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