Role Summary
The Delivery Manager will be responsible for end-to-end delivery of cybersecurity services for enterprise customers, acting as the primary customer interface. This role ensures timely, high-quality, and compliance-aligned delivery across Application Security, VAPT, Secure Architecture Reviews, DevSecOps (preferred), Cloud Security (preferred), and Configuration Audits, in line with CERT-In and regulatory requirements.
Key Responsibilities
Customer Engagement & Governance
- Act as the single point of contact (SPOC) for customers throughout the engagement lifecycle
- Lead kick-off meetings, periodic status reviews, and closure discussions
- Manage customer expectations, risks, and escalations proactively
End-to-End Delivery Ownership
- Own delivery across Application Security, VAPT, Architecture Reviews, DevSecOps, Cloud Security, and Configuration Audits
- Ensure scope adherence, timelines, effort estimation, and delivery quality
- Manage multiple parallel customer engagements effectively
Application Security & VAPT Delivery
- Oversee Web, Mobile, and API security testing engagements (SAST, DAST, IAST)
- Manage Network, Infrastructure, and Cloud VAPT activities
- Ensure findings are validated, risk-based, and business-aligned
Secure Architecture & Threat Modeling
- Lead secure architecture and design reviews for applications, APIs, and platforms
- Ensure threat modeling using STRIDE / OWASP Threat Modeling methodologies
- Translate architectural risks into actionable remediation recommendations
Configuration & Compliance Audits
- Lead configuration audits for Operating Systems, Databases, Network Devices, and Cloud Services
- Ensure alignment with CERT-In guidelines, RBI, SEBI, IRDAI, ISO 27001, OWASP, and CIS benchmarks
- Support customers during regulatory, internal, and third-party audits
Quality Assurance & Reporting
- Review and approve VAPT, architecture review, and cloud security reports
- Ensure reports are clear, audit-ready, and executive-friendly
- Maintain consistency in risk rating, impact articulation, and remediation guidance
Team & Resource Management
- Plan and allocate AppSec engineers, VAPT consultants, and DevSecOps specialists
- Monitor utilization, delivery performance, and skill alignment
- Mentor teams on customer communication and documentation standards
Pre-Sales & Account Support
- Support RFPs, proposals, and customer solution discussions
- Provide inputs for effort estimation, delivery timelines, and engagement models
- Identify opportunities for account growth and repeat business
Required Skills & Competencies
Technical & Domain Knowledge
- Strong understanding of Application Security, VAPT, and Secure SDLC
- Working knowledge of DevSecOps and Cloud Security concepts
- Familiarity with OWASP, NIST, CIS, ISO 27001, and CERT-In guidelines
- Experience delivering services to regulated industries (Banking, FinTech, BFSI)
Delivery & Leadership Skills
- Excellent customer communication and stakeholder management
- Strong delivery governance and escalation handling skills
- Ability to balance quality, timelines, and customer expectations
Preferred Certifications
- CEH / eWPTX / GWAPT
- Cloud Security certifications (AWS / Azure / GCP)
- ISO 27001 Lead Auditor / Implementer
Immediate Joiners Preferred
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