Data Center Operations Engineer (L2)
Location: Johor Bahru, Malaysia (On-site)
Work Arrangement: Monday – Friday, 9:00 AM – 6:00 PM (Local public holidays off)
Employment Type: Full-Time / Contract
Target Start Date: December 2026
About the Role
We are looking for a proactive Data Center Operations Engineer (L1.5) to manage the day-to-day operations of our enterprise data center facilities. You will handle server and network equipment maintenance, hardware troubleshooting, cabling, and remote infrastructure support.
If you are hands-on, detail-oriented, and love keeping critical infrastructure running smoothly, we want you on our team!
Key Responsibilities
- Hardware & Servers: Install, mount, and inspect servers; replace faulty components and perform basic diagnostics.
- Network & Cabling: Support network device deployment, manage structured cabling (installation, labeling, organization), and coordinate with telecom carriers.
- Incident Support: Handle initial troubleshooting for server/infrastructure issues, collect logs, and manage pre-vendor triage.
- Remote Infrastructure: Manage support tickets, provision IP addresses, and create/modify/decommission virtual machines (VMs).
- Inventory & Facilities: Maintain accurate asset and spare parts tracking; coordinate rack power and environmental monitoring with facility teams.
- Coordination: Work closely with third-party vendors, logistics partners, and internal teams.
What We Are Looking For
- Education: Diploma in IT, Telecommunications, Computer Engineering, or a related field.
- Experience: Practical experience in data center operations or IT infrastructure environments.
- Technical Skills: Hands-on experience with server hardware, basic networking, operating systems, and structured cabling.
- Soft Skills: Strong troubleshooting skills, ability to work independently, and a knack for clear documentation.
- Language: Mandarin proficiency is an advantage (required for regional support).
Bonus Points If You Have:
- Experience working in enterprise or colocation data centers.
- Familiarity with virtualization environments and remote infrastructure management.
Core Competencies
- Hardware Maintenance & Diagnostics
- Network & Structured Cabling Support
- Incident Management & Vendor Coordination
- Asset & Inventory Management
Pay: RM3,500.00 - RM4,000.00 per month
Work Location: In person
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