- Handle Customer Inquiries Regarding Sea And Air Freight Shipments.
- Coordinate With Clients, Shipping Lines, Airlines, And Internal Operations Teams.
- Monitor Shipment Status And Provide Timely Updates To Customers.
- Prepare And Verify Shipping Documents And Shipment Details.
- Assist With Import And Export Documentation And Shipment Coordination.
- Resolve Customer Concerns And Provide Excellent Customer Service.
- Coordinate Shipment Schedules, Cargo Arrivals, And Delivery Updates.
- Maintain Accurate Records Of Customer Transactions And Shipment Details.
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