Create and run a detailed Transition Plan (workstreams, milestones, RACI, entry/exit criteria, acceptance gates). Knowledge Acquisition/Knowledge Transfer leadership (KT plan, session governance, MoM discipline, documentation analysis, shadow & reverse shadow). SAP cutover go live readiness (Deploy Hypercare Run) ITIL/ITSM discipline SAP engagement fundamentals (enough depth to lead transitions) Stakeholder, vendor & communication leadership Resourcing & onboarding execution
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