Description: The Green at Waco Apartments is seeking an experienced and enthusiastic Assistant Property Manager for our Student Housing community located in Waco, TX.
Responsibilities:
- Partner with the Property Manager in overseeing daily property operations, leasing performance, marketing initiatives, and resident satisfaction.
- Supervise, coach, and train the leasing team to meet leasing goals, company standards, customer-service expectations, and Fair Housing requirements.
- Take an active leadership role in generating traffic, converting leads, securing renewals, and achieving the property’s occupancy and revenue goals.
- Develop and execute the property’s marketing strategy, including campus outreach, digital advertising, resident referrals, promotions, events, and local partnerships.
- Maintain the property’s marketing calendar and ensure all campaigns, outreach activities, and promotional initiatives are completed on schedule.
- Oversee social media platforms and review community communications for accuracy, professionalism, brand consistency, and compliance before publication.
- Monitor lead activity, follow-up performance, tour-to-lease conversion, availability, renewals, and other leasing metrics; identify performance gaps and implement corrective action.
- Conduct monthly market surveys, monitor competitor pricing and promotions, and recommend rate, concession, and marketing adjustments.
- Review and approve rental applications in accordance with established rental criteria and ensure lease files are complete and accurate.
- Maintain the integrity and accuracy of Entrata data, including guest cards, traffic sources, follow-ups, applications, leases, renewals, resident accounts, availability, and work orders.
- Complete daily lease approvals, renewal updates, availability reviews, and other time-sensitive leasing activities.
- Track unit and bed availability and support roommate-matching efforts, transfer requests, and occupancy planning.
- Meet regularly with the Property Manager and Market Director to review leasing performance, marketing results, operational concerns, financial performance, and action plans.
- Assist with move-in, move-out, and turnover coordination, including resident communications, scheduling, file preparation, inspections, and operational procedures.
- Support the planning and execution of resident events, leasing events, outreach activities, and promotional campaigns.
- Assist with invoice review and approval, expense tracking, purchasing, and the timely submission of property expenses.
- Provide exceptional customer service and timely communication to residents, prospects, guarantors, vendors, and community partners.
- Perform administrative and operational duties assigned by the Property Manager.
- Serve as acting Property Manager when necessary and help maintain continuity of property operations, team supervision, leasing, marketing, and resident services.
Requirements:
- 1-3 years of property management experience required
- Experience in student housing required
- Leasing experience required
- Experience with rent collections, delinquency management, and resident ledgers.
- Experience handling renewals, move-ins, move-outs, and resident correspondence.
- High attention to detail with strong organizational and administrative skills.
Our Perks & Benefits:
Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of.
- Competitive Pay
- Medical and Rx
- Paid Time Off
- Retirement and 401k
- Short-Term Disability
- Long-Term Disability
- Voluntary Life
- Vision
- Dental
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