TCS hiring for Service desk Location: Kolkata experience: 6 -10 yrs must have: Proficient in English communication and should have experience is taking calls to support 24*7 basis to customers located in US, Europe. · Responsible to provide remote support to all desktop infrastructure relates requests or incidents for users remotely · Work experience in ITSM ticketing tool, tracking and closure · Incident Management experience – Managing incidents including business expectations and communicati…
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