Location: Noida
Experience: 7–12 Years
Department: D2C / E-commerce
Employment Type: Full-time
About the Role
We are looking for a Head of Marketplace to lead and scale our marketplace business across platforms such as Amazon, Flipkart, Myntra, Nykaa, Meesho, and other relevant marketplaces.
The role will own marketplace growth, revenue, profitability, visibility, and overall performance while also leading and managing the E-commerce Executive team. The ideal candidate should be commercially driven, data-oriented, and experienced in building marketplace strategies while managing a high-performing team.
Key Responsibilities
Marketplace Growth & Strategy
- Own the overall marketplace business and growth strategy across relevant platforms.
- Drive revenue, profitability, orders, conversion, traffic, and market share across marketplaces.
- Develop and execute marketplace-specific growth plans, including promotions, campaigns, pricing, and visibility.
- Identify new marketplace opportunities and drive expansion into relevant platforms.
- Monitor competitor pricing, assortment, promotions, and marketplace trends.
Business & Performance Management
- Own key marketplace KPIs including GMV, revenue, margins, ROAS, conversion rate, AOV, returns, cancellations, and inventory health.
- Analyse marketplace performance and identify opportunities to improve sales and profitability.
- Prepare regular business reviews, forecasts, and performance reports for senior management.
- Work closely with finance, supply chain, marketing, creative, and product teams to improve marketplace performance.
Team Leadership
- Lead, mentor, and manage the E-commerce Executive team responsible for day-to-day marketplace operations.
- Set clear goals, KPIs, and priorities for the team.
- Review team performance and ensure timely execution of marketplace activities.
- Build processes and SOPs for catalogue management, promotions, inventory, pricing, and marketplace operations.
- Train and develop team members to improve their marketplace knowledge and performance.
Marketplace Operations
- Ensure accurate and timely product listings, catalogues, pricing, inventory, content, and promotions across platforms.
- Work with marketplace account managers and platform partners to resolve operational and business issues.
- Monitor account health, ratings, reviews, returns, cancellations, and customer experience.
- Ensure marketplace campaigns and promotional activities are planned and executed effectively.
- Identify operational gaps and implement processes to improve efficiency.
Marketing & Growth
- Collaborate with performance marketing teams on marketplace advertising and media plans.
- Optimise marketplace ads and promotional spends to achieve business and profitability targets.
- Plan and execute major marketplace events and sale periods.
- Work with creative and content teams to improve product visibility and conversion.
Requirements
- 7–12 years of experience in Marketplace Management, E-commerce, D2C, or a similar role.
- Strong hands-on experience managing marketplaces such as Amazon, Flipkart, Myntra, Nykaa, Meesho, etc.
- Proven experience in growing marketplace revenue and profitability.
- Strong understanding of marketplace advertising, promotions, catalogue management, pricing, and inventory.
- Experience managing and mentoring a team, preferably including E-commerce Executives/Marketplace Executives.
- Strong analytical skills with good understanding of marketplace dashboards and performance metrics.
- Excellent Excel/Google Sheets skills; experience with analytics and reporting tools is a plus.
- Strong communication, stakeholder management, and problem-solving skills.
- Ability to work in a fast-paced environment and take complete ownership of business outcomes.
Key Skills
Marketplace Strategy | Amazon | Flipkart | Myntra | Nykaa | Meesho | E-commerce | D2C | Revenue Growth | P&L | Marketplace Ads | Performance Marketing | Team Management | Business Analytics | Inventory | Pricing | Promotions
What We're Looking For
We’re looking for someone who can own the marketplace business end-to-end — from strategy and revenue growth to day-to-day execution — while building and leading a strong E-commerce team.
Someone who can look at a marketplace dashboard and not just see numbers, but understand what needs to happen next to grow the business.
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