SOC TECHNICAL LEAD

We are seeking a hands-on SOC Technical Lead to own the technical quality, detection effectiveness and capability development of our multi-customer Managed SOC. The successful candidate will guide complex investigations, improve SIEM and EDR/XDR detections, strengthen runbooks and automation, mentor analysts and translate threat intelligence into actionable monitoring improvements. This is a technical leadership position, not a shift scheduling or purely people-management role.

Key Responsibilities

• Technical leadership: Define and maintain investigation standards, technical review criteria and detection engineering practices across customer environments; provide expert advice to SOC Operations and L2/L3 leads.
• Advanced investigation: Support escalation of high-impact or technically complex events, including ransomware, identity compromise, lateral movement, cloud compromise and suspected exfiltration; guide evidence collection, root-cause analysis and containment options.
• Detection engineering: Design, test and tune SIEM correlation rules and EDR/XDR detections; map coverage to MITRE ATT&CK; analyse false positives, false negatives, telemetry gaps and rule effectiveness.
• Threat hunting & CTI: Lead hypothesis-driven threat hunts; operationalise verified intelligence and vulnerabilities through searches, use cases, exposure checks and customer-relevant advisories.
• SOC engineering collaboration: Partner with platform engineers to troubleshoot log collection, parsing, integrations, connector health and data quality across SIEM/SOAR/EDR platforms.
• Automation: Identify repetitive tasks and guide safe automation of enrichment, ticketing, investigation workflows and reporting through Python, PowerShell, APIs or SOAR.
• People enablement: Coach L1/L2/L3 analysts; run practical case reviews, drills and technical sessions; maintain a skills matrix and development plan.
• Playbooks & quality assurance: Own technical content and testing of runbooks/playbooks; perform investigation quality reviews; document lessons learned and follow through on corrective actions.
• Customer technical engagement: Provide defensible technical explanations and recommendations during security incidents, service reviews and technical workshops within agreed scope.
• Continuous improvement: Maintain a prioritised technical improvement backlog, validate fixes, and report measurable outcomes aligned to the SOC Target Operating Model and maturity roadmap.

Minimum Requirements

• Bachelor’s degree in Cybersecurity, Computer Science, Information Technology or a related discipline, or equivalent demonstrable hands-on experience.
• At least 6 years of relevant cybersecurity experience, including 3+ years in SOC operations, detection engineering, incident investigation or technical escalation, and evidence of technical leadership.
• Hands-on proficiency with at least one enterprise SIEM (e.g., Google SecOps, IBM QRadar, Microsoft Sentinel or Cortex XSIAM) and one enterprise EDR/XDR platform.
• Ability to investigate Windows and Linux endpoint events, authentication activity, network telemetry and common attacker techniques; strong command of incident triage and escalation.
• Ability to write, validate and optimise SIEM queries/detection rules and explain coverage using MITRE ATT&CK.
• Working knowledge of TCP/IP, DNS, HTTP/S, identity systems, Microsoft 365/Entra ID, cloud audit logs and common enterprise security controls.
• Practical scripting and API integration capability (Python or PowerShell); proficiency in parsing JSON and log data.
• Strong written and verbal English communication, with the ability to produce investigation reports, technical recommendations and coach analysts.

Preferred Qualifications & Experience

• Relevant certifications such as GCIA, GCIH, GCFA, GMON, OSCP, CISSP, Microsoft SC-200 or equivalent practical credentials (not all required).
• Experience supporting a 24×7 multi-tenant or multi-customer MSSP/MSOC operation and multiple SIEM/EDR technology stacks.
• Hands-on threat hunting, purple teaming, malware triage, DFIR, detection-as-code or controlled adversary emulation.
• Experience with SOAR, ticketing and case-management integrations; CI/CD or Git-based detection management.
• Knowledge of NIST CSF, NIST incident-response guidance, ISO/IEC 27001, SOC-CMM and service-delivery governance.

Pay: RM5,900.00 - RM12,000.00 per month

Work Location: In person

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