Job Description Job Description TEKsystems is seeking an Enterprise Service Desk Specialist to support a federal customer on site in New Orleans, LA. Qualified candidates must have an active Secret clearance and an active CompTIA Security certification. Responsibilities (fall into 3 categories): 1.) Tier 1 Support: Serve as the initial point of contact for IT-related problems. Provide phone and online support to users. Perform troubleshooting and resolve technical issues. Follow escalation prot…
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