Teledyne FLIRListing closed

Customer Technical Account Manager

Laval, QC, CAOn-siteIndividual contributorFound Jul 7
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radar systemstechnical account managementfield deploymenttroubleshootingcross-functional coordination

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Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Gestionnaire de comptes techniques – Systèmes radar / Technical Account Manager – Radar Systems

Rejoignez une activité de Teledyne FLIR spécialisée dans les systèmes radar de surveillance avancés pour la défense et la sécurité frontalière. Vous serez le point focal technique auprès des clients, responsable de la performance et du succès des déploiements en conditions réelles. Ce rôle combine relation client, expertise technique et coordination interne sur des programmes critiques.

Join a Teledyne FLIR business delivering advanced radar solutions for defence and border security. You will act as the primary technical advisor to customers, ensuring successful deployment and sustained performance of mission‑critical systems. This is a high‑impact role at the intersection of engineering, delivery, and customer success.Ce que vous ferez / What you’ll do Point de contact technique principal; animation des revues / Primary technical contact; lead reviews and discussions

  • Pilotage des livrables radar (HW/SW, mises à jour, options) / Own radar system deliverables across lifecycle
  • Déploiement, configuration et optimisation terrain / Support field deployment and optimisation
  • Résolution des enjeux de performance / Troubleshoot system issues
  • Coordination interne (ingénierie, production, support) / Drive cross‑functional execution
  • Suivi des risques, KPI et engagements clients / Track risks, metrics, commitments

Répartition du rôle / Role breakdown 50% Gestion technique de comptes / Customer TAM (relations, revues, suivis)

  • 30% Livraison & support systèmes / Delivery, performance, sustainment
  • 20% Exécution programme & leadership transversal / Programme execution & cross‑functional leadership

Exigences / What you need Requis/Required: Communication et influence / Strong stakeholder management

  • Requis/Required: 5+ ans TAM ou systèmes de surveillance
  • Requis/Required: Expérience livrables matériel & logiciel
  • Requis/Required: Formation technique (bac en génie/physique ou équivalent)
  • Requis/Required: Bilingue français/anglais
  • Requis/Required: Admissible CGP et habilitation de sécurité
  • Atout/Advantage: Radar, intégration systèmes, défense

Ce que nous offrons / What we offer Technologies radar à fort impact opérationnel

  • Collaboration étroite avec équipes d’ingénierie
  • Influence sur l’évolution des produits
  • Exposition à des déploiements terrain critiques
  • Environnement stable et orienté technologie

Prochaines étapes / What happens next

Analyse échange recruteur entretiens. / Review recruiter screen interviews (timelines vary).Les candidats doivent être autorisés à travailler au Canada et répondre aux exigences du Programme des marchandises contrôlées et d’habilitation de sécurité.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

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Teledyne FLIRCustomer Technical Account Manager
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