Who We Are
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Role Overview
Experience Required: 5-6 years
Key Responsibilities
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Design, develop, and maintain business workflows using workflow automation platforms
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Build reusable workflow components and services
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Develop business rules, forms, integrations, and process automation
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Troubleshoot and optimize workflow performance
Required Skills
Mandatory: Strong hands-on experience with any one of the following platforms:
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Decisions Platform (Visual Workflow)
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Appian
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Pega
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Camunda
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InRule
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Drools
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Corticon
Programming Languages:
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JavaScript (ES6+)
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Node.js
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Angular or React
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Clojure (preferred)
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Technical Expertise
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Workflow & Automation design and development
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Design, execute, and optimize should be good