Under the general supervision of the Manager of IS Applications, the Application Analyst supports the delivery, administration, and ongoing maintenance of the athenaCollector billing and practice management platform across ambulatory departments and specialties. This role works with revenue cycle, operational, clinical, technical, and vendor teams to maintain accurate system configuration, resolve application issues, and support workflows that contribute to timely billing, compliant claim submission, and effective business operations.
The Application Analyst serves as a primary point of contact for assigned application support and configuration activities. Responsibilities include managing administrative tables and billing settings, supporting provider and department onboarding and offboarding, troubleshooting incidents and service requests, assisting with testing and system changes, and coordinating issue resolution across production and implementation environments.
Originally posted on Himalayas
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