Job Title: Experienced Cafe Manager
Location: Broadmeadows.
Job Type: Full-Time (5 days per week, including Friday – Sunday)
About Us: We are a vibrant, fast-paced cafe dedicated to delivering exceptional coffee, fresh food, and memorable customer experiences. Operating under an established and reputable franchise model, we pride ourselves on high operational standards, a strong community vibe, and a supportive team culture. We are currently seeking a passionate, hands-on Cafe Manager to lead our team and drive the day-to-day success of our venue.
The Role: As our Cafe Manager, you will be the driving force behind our daily operations. You will lead from the front—whether behind the espresso machine during the morning rush, ensuring top-tier food presentation, or coaching staff to deliver standout hospitality. You will also be responsible for the back-of-house operational metrics, ensuring the store meets franchise benchmarks and financial targets.
Key Responsibilities:
- Lead, mentor, and roster a diverse team of baristas, kitchen staff, and front-of-house attendants.
- Maintain exceptional coffee standards, overseeing machine calibration, workflow efficiency, and beverage consistency.
- Ensure high food quality, presentation, and strict adherence to food safety and hygiene regulations.
- Manage daily financial and operational metrics, specifically Cost of Goods Sold (COGS), wastage, and labour budgets.
- Uphold all franchise operational procedures, brand standards, and compliance requirements.
- Foster a positive, energetic, and welcoming cafe culture for both staff and regular customers.
- Oversee stock control, ordering, and supplier relationships.
What We Are Looking For (Essential Criteria):
To be successful in this role, you must meet the following requirements:
- Experience: A minimum of 3 years of proven experience working as a Supervisor or Manager in a busy cafe environment.
- Barista Mastery: Extensive, hands-on barista skills with a deep passion for specialty coffee, latte art, and dialling in.
- Food & Quality Focus: A strong understanding of kitchen operations, plating standards, and quality control.
- Business Acumen: Solid knowledge of COGS (Cost of Goods Sold), CoE (Cost of Employment/Labour), and managing a cafe to meet profitability targets.
- Franchise & Culture Savvy: Experience working within franchise systems and standard operating procedures (SOPs), paired with a genuine appreciation for modern Australian cafe culture.
- Availability: Must be available to work 5 days a week, which must include Fridays, Saturdays, and Sundays.
- Work Rights: Must be an Australian Permanent Resident or Australian Citizen (proof of work rights will be required).
What We Offer:
- Competitive salary package based on experience.
- A supportive leadership structure with full backing from our franchise network.
- Opportunities for ongoing training and career progression.
- Great working environment with a passionate, tight-knit team (and plenty of great coffee!).
How to Apply: If you are a natural leader who thrives in a bustling cafe environment and ticks all the boxes above, we would love to hear from you!
Please click "Apply Now" and submit your updated resume along with a brief cover letter highlighting your cafe management experience and availability.
Note: Only shortlisted candidates who meet the mandatory work rights and availability criteria will be contacted.
Pay: $55,600.00 – $82,600.00 per year
Benefits:
- Employee discount
- Free drinks
- Free food
Work Location: In person
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