Logistics Operations Manager

Johannesburg, GP, ZAOn-siteIndividual contributorFound today
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logistics3pl managementinventory controlreverse logisticscost managementteam leadershipsupply chaincompliance

Description


Distribution & 3PL Management

  • Oversee DSV distribution and fulfilment, ensuring SLA, KPI and customer requirements are met.
  • Manage capacity, seasonal planning, OTIF, backlogs and last-mile carrier performance.
  • Drive operational reviews, issue resolution and service improvement.

Inventory & Controls

  • Ensure inventory accuracy, authorised stock movements and compliance with ELC controls.
  • Oversee cycle counts, reconciliations, adjustments and discrepancy investigations.
  • Partner with Security & Facilities on loss prevention, audits and investigations.

Reverse Logistics

  • Govern returns and non-saleable stock, ensuring timely reconciliation and compliant disposal or destruction with required approvals and documentation.

Cost & Financial Management

  • Manage logistics budgets, expenditure, forecasts and variances.
  • Monitor B2B/B2C Cost to Serve and drive cost savings without compromising service or controls.

Quality, Compliance & Risk

  • Ensure compliance with ELC policies, contractual obligations, product quality and EHS standards.
  • Resolve audit findings, risks and control failures through documented corrective actions.

People Leadership

  • Lead and develop the Operations team, including the Senior Supply Chain Analyst, driving performance, capability and collaboration.

Continuous Improvement

  • Lead logistics optimisation and transformation initiatives, ensuring measurable, sustainable improvements aligned with local and Regional strategies.

Stakeholder Collaboration

  • Contribute to the Affiliate Supply Chain Leadership Team and collaborate across Planning, Customer Service, Inbound Logistics, Security, Finance and Brands.
  • Report on financial performance, KPIs, inventory, risks and improvement initiatives.

Working Conditions

  • Work at DSV at least three days weekly and ELC Head Office two days, with regular warehouse-floor engagement.

Qualifications


Relevant degree in Supply Chain, Logistics, Business or related field; 10+ years’ distribution and supply chain leadership experience, including 3PL management; 3+ years’ financial accountability; strong inventory control, budgeting, analytical, leadership and negotiation skills; end-to-end supply chain and Cost to Serve knowledge; advanced Excel and SAP/ERP and WMS knowledge. Excellent communication, integrity and resilience.

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The Estée Lauder CompaniesLogistics Operations Manager
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