Sales and Marketing Manager - Luxury Retirement Living - 14-month contract

SALES AND MARKETING MANAGER - 14-MONTH CONTRACT

JANUARY 11, 2027 - MARCH 10, 2028

ABOUT US

We’re Signature Retirement Living, and we believe that enjoying life is what Vibrant Seniors Living should be all about. We hire outstanding people who truly care about seniors and understand their needs. We value our staff and believe in providing a culture that cultivates and celebrates success, offering excellent benefits and perks, and a vibrant, fun, safe work environment, and much more! As we continue to expand, we invite you to be a part of building a reputation that will stand the test of time. If you are passionate, creative, caring and energetic, we would like to hear from you!

THE OPPORTUNITY

The Russell Hill, located in Toronto, Ontario is actively seeking an energetic, enthusiastic and self-motivated individual to join our growing team.

Reporting to the Executive Director, the Sales and Marketing Manager develops and implements site specific marketing and sales programs to achieve occupancy targets in accordance with legislative/regulatory requirements, Company policies and procedures and fiscal constraints.

THE SPECIFICS

• Employment Term: 14-month fixed term contract
• Job Type: Temporary Full-Time
• Biweekly Hours: 80
• Work Location and Arrangement: Toronto, ONSITE
• Vacancy Status: Current Vacancy
• Compensation: $60,000 - $70,000 base salary; Compensation includes base salary plus commission and performance-based bonus eligibility
• AI Disclosure: Artificial intelligence may be used to support the initial screening of applications. Final hiring decisions are made by the hiring manager and are not automated.

PRIMARY RESPONSIBILITIES

• Generate sales by engaging in tours, presentations and meetings with potential prospects to achieve property occupancy and revenue targets.
• Assist with developing the annual marketing and sales plan, departmental goals and objectives, and annual budget.
• Market the Community’s services and amenities to potential residents, external groups and senior care system partners and assist the Executive Director in all sales related activities.
• Oversee, collaborate on, and actively participate in the community’s social media strategy and content development to build brand awareness and engagement.
• Participate in digital media meetings with the Director of Sales and Marketing to review metrics and support the development and updating of digital media content in collaboration with the Social Media Manager.
• Perform ongoing market research and continually monitor competitors, and adjust marketing and sales efforts as needed.
• Oversee all marketing and advertising promotional activities and staff involved in these activities.
• Engage with Culinary and Lifestyle departments for purposes of specials events planning.
• Communicate with appropriate personnel to ensure community common areas and suites are clean and welcoming for sales prospects.
• In conjunction with Director of Care negotiate care services for new residents.
• Keep up-to-date records on sales calls, customer contacts, and details of meetings in a timely manner using the Company’s Customer Relationship Management Software.
• Process the appropriate deposits and Lease Agreements.
• Enforce and adhere to all appropriate workplace regulations, compliance, legislation and Company policies and procedures.
• Be continually aware of, and maintain, the highest standards of professionalism by following the Company dress code.
• Act as Manager-on-Duty weekends on rotation.

WORKING CONDITIONS

• Work on a continuous basis with a computer.
• Walk and stand on a variety of surfaces for at least 3 hours per day.
• Occasional lifting up to 30 lbs.
• Travel by personal vehicle to attend community functions as required.
• Exposure to extreme temperature and variable weather.

WHO YOU ARE

• Post-secondary education in business/marketing field is an asset, along with previous sales experience, or equivalent combination of education & experience.
• Excellent English communication (both oral and written), including presentation skills.
• Sound knowledge of local community, competitors and media contacts.
• Computer proficiency including media software, internet resources and Microsoft Office.
• Valid Drivers’ license.
• Must be able to provide a police check with vulnerable sector screen upon hire.
• Must be able to provide results of TB (tuberculosis) testing (2-step skin test or chest x-ray) upon hire.
• Must be able to provide a record of vaccination for COVID-19 (minimum 2 doses) upon hire.

ACCOMMODATION

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available throughout the recruitment and selection process upon request.

Signature Retirement Living is an equal opportunity employer dedicated to recruiting and retaining a qualified workforce, and is committed to hiring practices that are fair and equitable. The company and its hiring managers always seek to hire the most qualified candidate for a position. A protected characteristic under the Human Rights Code is never used against a person during the hiring process.

INTERVIEW COMMUNICATION

Candidates who are interviewed will be informed whether a hiring decision has been made within 45 days of the interview (or final interview, where applicable).

Pay: $60,000.00-$70,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Mileage reimbursement
• Paid time off
• RRSP match
• Vision care

Ability to commute/relocate:

• Toronto, ON M4V 1R8: reliably commute or plan to relocate before starting work (required)

Experience:

• Seniors: 1 year (preferred)
• Property leasing: 1 year (preferred)
• Direct sales: 1 year (preferred)
• High-end sales: 1 year (preferred)
• Marketing: 1 year (required)
• Retirement Living: 1 year (preferred)
• Sales: 1 year (required)

Language:

• English (required)

Location:

• Toronto, ON M4V 1R8 (preferred)

Work Location: In person

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