Are you an organised and customer-focused administrator looking for a varied role within a busy operational environment? We are seeking a proactive Stores Administrator to join our team, supporting the smooth day-to-day running of our warehouse and transport operations.
Working alongside an established team of administrators, you will play a vital role in ensuring customer enquiries are handled efficiently, stock movements are accurately recorded, and operational teams have the information they need to deliver excellent service.
Key Responsibilities:
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Responding to customer enquiries via telephone and email, delivering a high standard of customer service.
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Booking stock in and out of the warehouse management system.
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Managing and maintaining booking schedules for arrivals, departures, and planned daily activities.
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Conducting stock searches and investigating stock-related queries.
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Preparing and printing loading and operational documentation.
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Supporting automated processes by liaising with system providers and troubleshooting issues through group communications.
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Completing detailed handover reports to ensure continuity between shifts.
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Maintaining accurate records and data entry across operational systems.
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Providing general administrative support as required.
About You
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Previous administration experience, ideally within logistics, warehousing, transport, or a fast-paced office environment.
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Excellent customer service and communication skills, both written and verbal.
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Strong organisational skills with the ability to manage multiple priorities.
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High attention to detail and accuracy.
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Confident using Microsoft Office applications and internal business systems.
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Able to work both independently and as part of a team.
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Flexible and reliable, with the ability to work a 4 on 4 off shift pattern.
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