Area Operations Manager (Retail)

Bacolod, P06, PHOn-siteIndividual contributorFound today
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Responsibilities:

  • Oversee daily store operations, including staffing, customer service, inventory, and store compliance.
  • Ensure excellent customer service by assisting customers, addressing concerns, and supporting sales initiatives.
  • Support the recruitment, training, scheduling, and performance management of store staff.
  • Manage inventory activities, including stock receiving, replenishment, stock counts, and inventory accuracy.
  • Monitor sales performance and support strategies to achieve revenue and profitability goals.
  • Maintain attractive product displays and merchandising standards to enhance the customer experience.
  • Ensure adherence to company policies, safety regulations, and operational procedures.
  • Prepare operational reports, maintain store records, and perform other duties as needed

Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, Retail Management, Operations Management, or a related field.
  • 5–8 years of experience in retail sales and operations, including at least 3 years in a managerial or supervisory capacity.
  • Proven experience managing multiple stores, branches, or retail locations.
  • Strong background in sales management, sales target achievement, performance analysis, and revenue growth initiatives.
  • Experience in recruitment, training, coaching, performance management, and staff scheduling.
  • Knowledge of inventory management, merchandising, store operations, and loss prevention.
  • Strong understanding of customer service and visual merchandising standards.
  • Strong leadership, communication, analytical, problem-solving, and decision-making skills.
  • Knowledge of company policies, labor regulations, health and safety standards, and other statutory requirements relevant to retail operations.
  • Proficient in Microsoft Office or Google Workspace, particularly Excel or Google Sheets.
  • Willing to travel extensively within Negros for regular store visits.
  • Willing to work on weekends, holidays, and shifting schedules as required by retail operations.

Work Schedule/Set-up:

  • On-site/Monday to Friday: 8 AM to 5 PM

Work Location:

  • Bacolod City, Negros

Benefits:

  • HMO upon regularization
  • Government-mandated benefits
  • Additional leave credits

Pay: Php55,000.00 - Php100,000.00 per month

Benefits:

  • Additional leave
  • Health insurance

Application Question(s):

  • Do you hold a Bachelor’s degree in Business Administration, Marketing, Retail Management, Operations Management, or a related field?
  • How many years of experience do you have in retail sales and operations?
  • How many years of managerial or supervisory experience do you have in retail?
  • How many years of experience do you have managing multiple stores or branches?
  • How many stores or branches have you managed simultaneously?
  • How many years of experience do you have in sales management and achieving sales targets?
  • Do you have experience in people management, inventory management, and store operations? If yes, how many years?
  • Are you willing to travel extensively within Negros for regular store visits?
  • Are you willing to work on weekends, holidays, and shifting schedules?
  • What is your level of proficiency in Microsoft Excel or Google Sheets?
  • On a scale of 1 to 10, how would you rate your leadership and communication skills?
  • Are you willing to work onsite as soon as possible in Bacolod City, Negros?
  • Are you willing to attend both onsite and online interviews?
  • Reason for leaving your current or previous company? What is your notice period?
  • What is your age? How much is your current or most recent salary?

How much is your expected salary?

Work Location: In person

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