Job Title: Academic Counsellor
Working Days: 6 days a week (Sunday working, 1 weekday off)
About the Role:
We are looking for a proactive and result-driven Academic Counsellor who will manage both walk-in (offline) and online student inquiries. The role involves counselling students and parents visiting the center, as well as handling leads via calls and other channels to drive admissions.
Key Responsibilities:
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Counsel walk-in students and parents at the center regarding courses, programs, and career paths
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Convert walk-in inquiries into admissions through effective counselling and relationship building
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Handle online leads through calls, follow-ups, and cold calling
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Guide prospective students and address their queries to drive conversions
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Maintain regular follow-ups with leads to ensure closure
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Update and manage lead data in CRM systems
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Achieve daily/weekly/monthly admission targets
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Coordinate with internal teams for smooth admission processes
Requirements:
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Minimum 1 year of experience in student counselling/admissions or similar role
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Strong communication and interpersonal skills
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Experience in face-to-face counselling is highly preferred
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Comfortable with cold calling and handling online leads
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Target-oriented with a strong ability to convert leads
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Knowledge of CRM tools is an added advantage
What We Offer:
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Opportunity to work with a fast-growing EdTech organization
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Performance-driven and supportive work environment
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Competitive salary with incentives
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