Job description
Basic Salary of £23,000 and OTE £55,000.
Company Description
FRF Group is a family owned and run business priding itself with excellent customer service. Where meeting Customer Expectations is our Business. Exceeding them is our Goal.
FRF Toyota Cardiff has a fantastic opportunity available for an excellent individual to join us as a Toyota Sales Executive. Your day will include:
Demonstrating the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through test drives.
Agreeing the price and payment method and any finance arrangements with the customer direct, working within company guidelines.
Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives.
Liaising with Sales Administration to ensure product availability fits with customer's expectations, places the order, updates customer records and schedules any complementary Services/additional work to be completed on the vehicle before the delivery date.
Ensuring that each delivery is followed up with a personal call to check the customer is happy. Maintains contact with customers to build relationships and future business.
Planning and organising own daily selling activity – for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business.
Works with colleagues and other teams across the dealership to provide a seamless service to customers.
Does this sound like you?
- Excellent customer service skills and likes to work with people.
- Record of working within the automotive industry in a similar position.
- Enjoys working in a high-pressured environment.
- Enjoys working to and can achieve challenging targets.
- Able to take initiative and ownership of issues; is proactive, has a ‘can-do’ attitude.
- Able to work independently. Able to multi-task and switch quickly between tasks.
- Willingness to learn and develop and keep up-to-date with complex/ technical/product information.
- Strong organisational and prioritisation skills.
- Strong people/ communication skills.
- Is a team player. Offers help and support to others.
- Holds a full UK driving licence
- DBS check is required for this role
Job Type: Full-time
Pay: £23,000.00 basic with OTE £55,000.00 per year
What We Offer:
- Comprehensive benefits package including pension
- Car Benefit Scheme - subsidised lease vehicle from £69.00 per month
- Staff & Family discount
- Cycle to work scheme
We are an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their age, sex, disability, race, religion, sexual orientation, or any other protected characteristic.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
Licence/Certification:
- Full Driving Licence (required)
Work Location: In person
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