About Trafilea
Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.
With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.
We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.
Why Trafilea
We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.
🚀 We build and scale our own brands.
🦾 We invest in AI and automation like few others in eCom.
📈 We test fast, grow fast, and help you do the same.
🤝 Be part of a dynamic, diverse, and talented global team.
🌍 100% Remote, USD competitive salary, paid time off, and more.
Job Responsibilities
At Trafilea, design is not just about aesthetics—it’s about driving retention, engagement, and revenue.
As a Creative Design Specialist for Retention, you’ll take ownership of the email marketing creative ecosystem and retention-driven experiences, designing assets that directly impact how millions of customers interact with our brands.
You’ll combine creativity, performance thinking, and AI-powered workflows to elevate how we communicate, retain, and grow our customer base.
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Lead the design and execution of email marketing campaigns from concept to delivery
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Create high-performing assets for retention initiatives (email, landing pages, collections)
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Define and improve design guidelines, workflows, and best practices for retention
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Collaborate with marketing, data, and product teams to align design with performance goals
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Design user-centered landing pages with strong UI/UX principles
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Generate innovative concepts that improve engagement and retention metrics
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Ensure brand consistency across all retention touchpoints
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Provide feedback, coaching, and direction to elevate team output
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Continuously explore and implement AI tools and automation to improve speed and scalability
Requirements
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5+ years of experience in design, with strong focus on email marketing or retention
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Proven experience in e-commerce, UI/UX, and digital production
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Advanced proficiency in Photoshop, Illustrator, and Figma
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Strong understanding of email design systems and customer journey touchpoints
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Ability to manage multiple projects in fast-paced environments
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Strong problem-solving mindset with attention to detail
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Fluent in English
You’re not just a designer—you think in systems, performance, and customer lifecycle.
Originally posted on Himalayas
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