Account Manager

About the role

**Senior Product Manager – Salesforce Platform**

Location: Remote (U.S.\-based preferred)

Department: Product \& Technology

Reports to: Chief Product Officer

Compensation: $140,000 \- $160,000 Base \+ Performance Bonus

**Build the Future of Revenue Systems at Transit Technologies**

Transit Technologies is a leading provider of enterprise software and technology\-enabled services purpose\-built for the mobility, transportation, and transit ecosystem.

Serving more than 4,000 clients globally and powering over 100 million rides annually, Transit Technologies delivers solutions across fixed route, demand response, paratransit, asset management, workforce operations, fleet management, and rider engagement.

As we continue to unify our portfolio of market\-leading companies under a single operating vision — TransitOS, an AI\-forward Transit Operating Suite — we are investing heavily in the systems that power how we sell, serve, and scale.

Salesforce sits at the center of that transformation.

This is not a maintenance role.

This is a platform ownership role.

This is an opportunity to build structure from complexity, transform fragmented systems into a unified enterprise\-grade platform, and directly enable revenue growth across the organization.

**The Opportunity**

Transit Technologies is seeking an exceptional Senior Product Manager – Salesforce Platform to own and transform our Salesforce ecosystem across the enterprise.

This role will serve as the single\-threaded owner of Salesforce, responsible for defining the vision, roadmap, governance, and execution of a scalable CRM and revenue systems architecture spanning Sales Cloud, Revenue Cloud, Service Cloud, and all associated integrations.

You will partner closely with Revenue Operations, Sales, Marketing, Finance, Customer Success, and Engineering to evolve Salesforce from a developing environment into a mature, trusted, enterprise system of record.

This role is central to how Transit Technologies drives forecasting accuracy, pipeline visibility, revenue intelligence, operational efficiency, and go\-to\-market alignment.

You will operate at the intersection of product management, revenue operations, systems architecture, and data strategy — building the foundation that enables the business to scale.

**What You’ll Own**

**Salesforce Platform Strategy \& Ownership**

Own the end\-to\-end Salesforce platform vision, strategy, and roadmap across Sales Cloud, Revenue Cloud, and Service Cloud.

Define Salesforce as the enterprise system of record supporting growth and GTM strategy.

Establish platform governance, standards, and scalable architecture principles.

Drive prioritization of enhancements, technical debt reduction, and platform maturity initiatives.

Lead build vs. buy decisions for Salesforce\-native capabilities and third\-party solutions.

**Revenue Operations \& Go\-To\-Market Enablement**

Partner with Revenue Operations, Sales, Marketing, and Finance to translate business needs into scalable system solutions.

Optimize lead\-to\-opportunity, quote\-to\-cash, and customer lifecycle workflows.

Improve forecasting accuracy, pipeline visibility, and revenue reporting.

Enable GTM teams with automation, insights, and tools that increase productivity and efficiency.

Support alignment between commercial strategy and system design.

**Data Governance \& Platform Integrity**

Own Salesforce data quality, governance, and lifecycle management.

Define standards for data structure, deduplication, enrichment, and validation.

Establish KPIs to measure data health, adoption, and system performance.

Ensure accurate reporting, dashboards, and executive visibility.

Drive consistency across all CRM data inputs and downstream systems.

**Integrations \& Enterprise Systems Architecture**

Own Salesforce integrations across HubSpot, Sage Intacct, Gong, and other GTM and financial systems.

Ensure seamless data flow across lead management, revenue operations, and financial systems.

Partner with Engineering to design scalable, secure, and reliable integrations.

Rationalize overlapping tools and reduce system redundancy.

Establish integration governance, monitoring, and reliability standards.

**Delivery, Execution \& Platform Evolution**

Translate business requirements into clear product priorities and execution plans.

Partner with Salesforce Admins, Engineering, and vendors to deliver enhancements.

Manage a prioritized backlog balancing quick wins and long\-term platform investment.

Drive cross\-functional planning and execution discipline.

Ensure timely and high\-quality delivery of platform improvements.

**Adoption, Change Management \& Enablement**

Drive Salesforce adoption across the organization through structured enablement and training.

Serve as the primary Salesforce subject matter expert across the business.

Lead change management for new workflows, features, and system enhancements.

Build trust through consistency, transparency, and delivery excellence.

Continuously improve user experience and system usability.

**Who Thrives Here**

We are looking for leaders who consistently perform at an exceptional level.

The individuals who succeed at Transit Technologies share a common set of characteristics:

**Drives Results Relentlessly**

You deliver outcomes, remove blockers, and maintain momentum in complex environments.

**Owns It**

You take full responsibility for system performance, adoption, and outcomes without deflection.

**Inspires and Elevates Others**

You build trust across stakeholders and bring people with you through clarity and execution.

**Thinks Critically and Acts Decisively**

You simplify complexity, prioritize effectively, and execute with speed and accuracy.

**Communicates with Impact**

You translate technical systems into business outcomes and influence across functions.

**Obsessed with Growth**

You continuously improve systems, processes, and yourself.

**Raises the Standard**

You challenge inefficiency, inconsistent data, and fragmented processes.

**Coachable**

You are open, adaptable, and focused on continuous improvement.

**What You’ll Bring**

7\+ years of experience in Product Management, Salesforce Platform Management, Revenue Systems, or CRM ownership roles.

Proven success owning and scaling Salesforce in a growing or low\-maturity environment.

Demonstrated experience cleaning up fragmented CRM implementations and building scalable systems.

Deep expertise in Sales Cloud with familiarity across Revenue Cloud and Service Cloud.

Experience integrating Salesforce with tools such as HubSpot, Sage Intacct, Gong, or similar systems.

Strong understanding of CRM architecture, data governance, and GTM processes.

Experience working closely with Revenue Operations, Sales, Marketing, and Finance stakeholders.

Strong stakeholder management, communication, and execution skills.

Background in B2B SaaS, enterprise software, or high\-growth technology environments preferred.

Salesforce certifications (Admin, Advanced Admin, or equivalent) preferred.

**Why Join Transit Technologies**

This is a foundational platform role at the center of how Transit Technologies scales.

You will define how revenue systems operate across a rapidly growing enterprise software platform.

You will have direct impact on forecasting accuracy, operational efficiency, and go\-to\-market execution.

You will partner with leaders across Product, Revenue, Finance, and Engineering to build a unified system of truth.

This is an opportunity to take ownership of a critical enterprise platform and shape how a scaling company operates.

If you are a systems\-minded product leader who thrives in ambiguity, complexity, and transformation, this is your opportunity to build something enduring.