The Vendor Manager (Vendor Recruiter) is responsible for collaborating with Production and Sales teams on vendor pool management, vendor recruitment, certification process, as well as maximizing certified vendor usage.
Description:
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Act as point-of-contact for relevant Production departments and Sales teams to plan proactive resourcing needs and update on progress as required
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Monitor vendor usage and quality performance of the linguistic pool to assess replacement needs
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Provide on-the-job support to the Vendor Management team
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Be knowledgeable in and maintain up-to-date knowledge of the localization industry, including market conditions, trends and competitive rates
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Be knowledgeable in the needs and requirements of both the external industry and internal Production teams
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Respond to the vendor needs of the Production teams by searching for and recommending the appropriate vendor profiles or launching recruitment
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Confidently use translation directories and sourcing tools
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Take the lead in proactively recruiting new resources for different types of services, to expand the company’s database of external vendors
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Test recruited vendors according to specialized skill sets, following the company’s testing and onboarding documented process and using the required platforms
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Negotiate preferred rates with onboarded vendors according to company, department and project needs
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Proactively suggest rate negotiation strategies to Production
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Promote newly recruited and tested vendors to the appropriate Production teams for use on live projects and to Internal Linguist teams for training opportunities
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Establish and maintain excellent relationships with contract vendors, Production staff and internal teams globally
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Strategize with the direct manager to find viable means of making processes more efficient
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Proactively seek out opportunities and attend trade shows, conferences, or industry events
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Research and understand all industries that TransPerfect markets to, including industry leaders, current events and any other pertinent data
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Assist in new hire trainings for the Vendor Management team
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Complete any other tasks that are deemed appropriate for the role and assigned by the manager/supervisor
Required skills, experience, and qualification
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Critical thinking
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Excellent organizational skills with attention to detail
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Ability to support multiple requests, process and update mass amount information accurately
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Strong negotiation skills
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Effective time management and ability to adhere to schedules and deadlines
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Excellent written and verbal communication skills in Korean (native level) and English
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Strong problem-solving and analytical skills
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Strong interpersonal skills in a public-facing setting
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Proactive and ability to anticipate needs and address issues before they arise
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Minimum Bachelor’s degree or equivalent
Desired skills and experience
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Minimum 1 year of experience as an Associate Vendor Manager or Vendor Management experience
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Prior experience with recruitment of localization professionals for specific languages and specialties
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Market research skills
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Knowledge of Vendor Management database, software or systems
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