Human Resources Manager

Travelers Transportation Services is seeking an experienced, organized, and people-oriented Human Resources Manager to oversee and manage all aspects of human resources operations. We are looking for a professional who is passionate about employee relations, recruitment, workplace safety, policy development, and building a positive and productive work environment.

The successful candidate will play an important role in supporting management and employees while ensuring that the company maintains compliance with employment legislation, workplace policies, and industry requirements.

Job Overview

The Human Resources Manager will be responsible for managing the full employee lifecycle, including recruitment, hiring, onboarding, employee relations, performance management, training, attendance management, and employee retention.

This position will work closely with company management, dispatch, operations, drivers, and administrative staff to ensure effective HR practices and a professional workplace culture.

Key Responsibilities and Duties

1. Recruitment and Hiring

• Manage the full recruitment and hiring process for drivers, office personnel, dispatchers, mechanics, and other positions.
• Create and post job advertisements on Indeed and other recruitment platforms.
• Screen resumes, conduct interviews, and coordinate candidate selection.
• Complete reference checks and verify employment qualifications.
• Coordinate new employee orientation and onboarding.
• Maintain accurate employee records and hiring documentation.

2. Employee Relations and Conflict Resolution

• Serve as the primary point of contact for employee concerns and workplace issues.
• Address employee complaints, conflicts, and disciplinary matters professionally and confidentially.
• Support management in handling employee relations issues.
• Conduct workplace investigations when required.
• Promote a respectful, positive, and professional work environment.
• Assist with employee engagement and retention initiatives.

3. Performance Management and Discipline

• Develop and oversee employee performance evaluation processes.
• Monitor employee attendance, punctuality, conduct, and performance.
• Assist supervisors and managers with performance improvement plans.
• Prepare and issue disciplinary documentation, warnings, and performance-related correspondence.
• Ensure consistent application of company policies and procedures.

4. Employment Compliance and HR Policies

• Ensure company HR practices comply with applicable employment standards, human rights, occupational health and safety, and other relevant legislation.
• Develop, implement, and update employee handbooks, HR policies, and workplace procedures.
• Maintain confidential personnel files and employment documentation.
• Ensure proper documentation of hiring, termination, leaves of absence, and employee status changes.
• Support compliance with applicable transportation industry employment and workplace requirements.

5. Health and Safety

• Work with management to promote a safe workplace for all employees.
• Coordinate health and safety training and maintain related documentation.
• Assist with workplace incident and accident investigations.
• Monitor safety training records and employee certifications.
• Support return-to-work and modified-duty arrangements.
• Help ensure employees understand and follow workplace safety policies.

6. Driver and Transportation Workforce Management

• Oversee HR-related matters involving company drivers and transportation personnel.
• Monitor driver attendance, absenteeism, and employee conduct.
• Coordinate driver onboarding and ensure required employment and qualification documentation is collected.
• Work with operations and dispatch to address staffing shortages and workforce concerns.
• Support driver recruitment, retention, and employee development.
• Assist with monitoring required training, licence documentation, and other applicable employment qualifications.

7. Training and Employee Development

• Identify employee training and development needs.
• Coordinate new employee orientation and ongoing training.
• Support management development and employee performance improvement.
• Maintain employee training records and certification documentation.

8. Management Support and HR Administration

• Provide HR guidance and recommendations to company leadership.
• Prepare HR reports relating to recruitment, turnover, attendance, and employee performance.
• Maintain accurate and confidential HR databases and records.
• Assist with workforce planning and organizational development.
• Review and improve HR procedures to support company growth and operational efficiency.

Qualifications and Requirements

• Diploma or degree in Human Resources Management, Business Administration, or a related field.
• CHRP designation or working toward CHRP is considered an asset.
• Minimum 3–5 years of experience in a Human Resources role, preferably in transportation, trucking, logistics, or a related industry.
• Strong knowledge of employment standards, human rights, workplace health and safety, and HR best practices.
• Experience with recruitment, employee relations, disciplinary procedures, and performance management.
• Excellent communication, leadership, organizational, and problem-solving skills.
• Ability to manage confidential information with professionalism and discretion.
• Strong interpersonal skills and the ability to work with employees at all organizational levels.
• Proficiency in Microsoft Office and HR administration systems.
• Ability to work independently while supporting a fast-paced transportation operation.

What We Offer

• Competitive compensation based on experience.
• Opportunity to play an important role in company growth and development.
• Professional and supportive work environment.
• Opportunity to develop and improve HR processes.
• Career growth and professional development opportunities.

How to Apply

Interested candidates are invited to submit their resume through Indeed.

Travelers Transportation Services is committed to maintaining a professional, respectful, and inclusive workplace. We thank all applicants for their interest; only candidates selected for an interview will be contacted.

Pay: $60,000.00-$65,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• On-site parking
• Paid time off

Work Location: In person

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