Job Posting Date2026.10.26 Job TypeRegular TeamCorporate Functions
Location
BSD City, Indonesia About TravelokaTraveloka is Southeast Asia’s leading all-in-one travel platform connecting millions globally with trusted, world-class experiences. With over 140 million app downloads and more than 40 million monthly active users, Traveloka stands as one of the most popular travel apps in the region.
Job Description
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Job ID: MJ000422
Job description
- Responsible in managing collection unit Reporting & Analytics and Strategic & Process Development both workflow and system solutions
- Analyze & synthesize collection data into improvement recommendation by considering cost, benefit, and impact analysis
- Able to review collection process and number in the big picture, meanwhile paying attention to detail of each sequence
- Overseeing dashboard collection metrics for monitoring and analytic purposes
- Conduct serial analysis & ad hoc that not limited only to Collections, but also collaborate with Risk-Fraud-Product team
- Able to formulate collection strategy & processes and translate into actionable steps
- Manage multiple collection projects by following standard project management approaches
- Working closely with Data Analytics team & Product Manager in order to deliver output: collection product review & development
- Overseeing and ensure any collection process changes updated into Change Management & Standard Operating Procedures
Qualification
- Have minimum 7 years of experience, and minimum 3 years of experience in managerial position from Financial Industry (Banking/Multifinance/Fintech/Insurance)
- Minimum Bachelor degree majoring in Data Science/IT/Management (Master degree is a plus)
- Expertise in Collection. Expertise in other areas like Risk and Fraud will be a plus
- Have a good understanding in financial services regulatory
- Have outstanding knowledge in Strategic & Process Development and MIS area
- Hands on in technical experience to be able conduct data mining and analyzing large datasets by using SQL and/or have a knowledge in Tableau will be an advantage
- Have an intermediate understanding of AI usage in daily tasks
- Familiar with process documentation and project management (full cycle)
- Fast learner and able to switch fundamental understanding from his/her current industries expertise into Lending Business
- Have a strong people management skills and quick adaptation in new environment
- Able to communicate in English both verbal and written
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