United Kingdom - Remote, with travel required
£45,000 - £55,000 + commission (OTE up to £75,000)
Help education providers get more value from MAYTAS while growing its impact across apprenticeships and work-based learning.
Tribal is a leading EdTech company providing software and services that support education institutions globally. Our Sales team works with customers across further education, higher education, training and employability to improve learner outcomes and deliver sustainable growth.
About MAYTAS
MAYTAS is Tribal's learner and apprenticeship management platform for training providers, colleges, universities and employer providers. It brings together enrolment, learner records, progress tracking, evidence and assessment, employer engagement and funding compliance, helping customers manage apprenticeship and skills programmes efficiently from one place.
About the Role
As Account Director, Existing Business - MAYTAS, you will lead commercial growth and relationship development across an established customer base. You will identify opportunities to expand the products and services customers use, strengthen retention and help organisations gain greater value from MAYTAS. This is a consultative, target-driven role working closely with Marketing, Product, Operations, Customer Success and the wider Sales team.
Key Responsibilities
Grow revenue within the existing MAYTAS customer base by identifying relevant upsell and cross-sell opportunities and delivering agreed sales targets.
Build trusted relationships with customers at multiple stakeholder levels, lead regular account reviews and understand their priorities, adoption challenges and retention risks.
Develop effective account and deal plans, maintain an accurate sales pipeline and produce reliable monthly forecasts and management reports.
Work with Marketing, Operations, Product, Customer Success and the wider Sales team to support campaigns, bids, pre-sales activity and customer events, while ensuring market and customer insight is shared internally.
Help customers maximise the value of MAYTAS, prepare for change and adopt effective approaches across apprenticeship and work-based learning delivery.
What You'll Bring
A proven track record in sales, account management or business development within education or EdTech, ideally across apprenticeships, work-based learning, further education or higher education.
Experience selling software and services and growing existing customer accounts through consultative upselling and cross-selling, supported by strong commercial and negotiation skills.
Good knowledge of apprenticeships and work-based learning, with the drive, credibility and organisation to influence senior stakeholders, manage priorities and deliver against sales targets.
Desirable:
Experience selling learner or student management systems, apprenticeship platforms or comparable education technology.
Knowledge of learner management systems, ePortfolios, Student Information Systems or apprenticeship funding and compliance.
Work Setup
This is a remote role based in the United Kingdom. Customer travel is typically required around one day per week, depending on customer and business needs.
Right to Work
We welcome applications from individuals who already have the right to work in the UK. Tribal may consider sponsorship in limited circumstances – please check the job posting for details.
What can Tribal offer you?
We offer a range of exceptional benefits to support your wellbeing and work-life balance, including a comprehensive Health Cash Plan, Private Medical Insurance and Employee Assistance Programme, along with a generous parental leave package and the ability to buy or sell holiday each year. We also offer the option of working overseas for up to 8 weeks per year. You'll also have access to E-Learning opportunities to enhance your skills, Volunteer Days to give back to your community and access to Achievers, our reward and recognition platform, to ensure you can thrive both personally and professionally in a supportive and rewarding environment.
We are proud to be certified as a Family Inclusive Workplace through Working Families, which recognises our commitment to creating an environment that enables employees to balance their responsibilities inside and outside of work. We encourage and support a range of flexible working patterns for all colleagues. If you need flexibility, apply and discuss your needs with us.
As an equal opportunity employer, Tribal celebrate diversity and are committed to creating an inclusive environment for all employees. We make sure that our recruitment and selection processes never discriminate based upon any protected characteristics and actively welcome applications from all groups, not least those underrepresented in the tech sector.
Note to all applicants - Tribal reserve the right to close an advertisement to applications ahead of the advertised closure date. For this reason, shortlisting may take place prior to the closing date on some occasions. With this in mind, please do not hesitate to apply early.
AI IN RECRUITMENT AND SELECTION
We understand many people use AI tools to help with their applications and we’re comfortable with that when used responsibly. What matters to us is honesty. Please don’t use AI to misrepresent your skills or experience, as it affects fairness and may lead us to withdraw your application. We value authenticity and want to get to know the real you. Please note that all of our formal interviews will be carried out with a strict ‘camera on’ policy and you will be asked to verify your identity as part of the formal interview process.
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