Join Tribe Business Services!
Tribe Business Services is seeking Mandarin-speaking candidates to provide customer assistance for an international gaming project associated with Tencent.
Key Responsibilities
- Handle customer enquiries through online communication platforms.
- Assist with account access, payment-related matters, and gaming service concerns.
- Provide appropriate guidance to help users resolve technical or service issues.
- Update case details and maintain accurate customer records.
Job Requirements
- Proficient in Mandarin (speaking, reading, and writing).
- Basic English communication skills.
- At least 1 year of experience in customer service or BPO.
- Familiar with MS Office and general computer operations.
- Own laptop or computer with a reliable internet connection.
- Interest in online gaming is an advantage.
Working Arrangement
- Employment Type: Full-Time
- Work Location: Work From Home
- Working Hours: Fixed Night Shift (12AM–8AM)
How to Apply
Interested candidates are welcome to send their updated CV via WhatsApp to +601161264808.
Pay: RM3,000.00 per month
Application Question(s):
- Are you fluent in Mandarin and able to communicate in basic English?
- Do you own a personal laptop and have a stable internet connection for work?
- Are you willing to work a permanent night shift (12 AM–8 AM)?
- Do you have previous experience in Customer Service?
- Do you enjoy playing mobile or PC games?
- Are you comfortable with the fixed monthly salary of RM3,000?
- If selected, would you be available to start as soon as possible?
Work Location: In person
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